Field Service Technician IR
Field Service Technician IR
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
America Fujikura Limited (AFL) is seeking Telecommunication Field Service Technicians (FST) for our Canadian Operations in Vancouver Island BC specifically Campbell River Cobble Hill Courtenay Nanaimo and Parksville.
For our Field Service Technicians the first priority will be to offer extraordinary customer service while installing and repairing products related to the future friendly home (FFH) home networking phone high speed internet Optik TV home security system for our customers.
You will also find opportunities to promote and upsell additional services and/or products that our clients offer.
HERES WHAT SUCCESSFUL CANDIDATE SHOULD BRING TO THE TABLE:
- Ability to provide exceptional customer experiences overcome objections and handle both favorable and unfavorable customer interactions
- Comfortable with solutionsbased selling recommending products to the customers and upselling services and products
- Normal color vision which is required to work with colorcoded wiring
- Handle a physically demanding workload (up to 60 lbs. which includes heavy lifting climbing ladders/poles crawling in confined spaces and working in all weather conditions
- Flexible to work various shifts: days evenings and weekends to meet business needs
- Fluent in English with demonstrated professional oral and written communications skills fluency in other languages would be a great bonus
- Selfmotivated demonstrate effective decisionmaking skills and can work with limited supervision
- Mechanical ability and technical proficiency along with an ability to work aloft or on ladders
- Ability to plan organize and thrive in a dynamic rapidly changing environment
- Effectively work in a team environment and collaborate with other departments
- Follow safe work practices and abide by all safety rules and regulations
- Willing and able to work in locations that preclude your ability to return home as required
- Exhibit enthusiasm to continuous learning high performance and have a demonstrated ability to learn and apply learned skills to related situations
QUALIFICATIONS
- Completed a minimum of Grade 11 Math
- Strong computer skills
- Clean and valid Class 5 Drivers License
- Previous experience in sales and customer service
- Greattohaves
- Previous experience and/or education in telecommunications
- Otherwise we will offer you bestinclass training to start.
- Previous experience and/or education in telecommunications
ADDITIONAL INFORMATION:
- Required to obtain and maintain a Security Alarm Installer License from the applicable provincial government prior to the end of the probationary period.
- Required to maintain clean Driving records.
- A drivers abstract will be required prior to receiving the offer of employment.
- Required to provide preemployment criminal background checks
- Comfortable with aunit base (piecerate) paysystem
WORK LOCATION:
- Vancouver Island BC specifically Campbell River Cobble Hill Courtenay Nanaimo and Parksville.
Who is AFL
America Fujikura Limited (publicly known as AFL) is a premiere service provider in the global telecommunications industry focusing on leadingedge network technology quality safety and superior customer satisfaction. AFL manufactures engineers and installs the fiber optic products and equipment that communications providers need to provide quadplay solutions to their customers.
Everyone belongs at AFL. At AFL we value and respect unique contribution and talents. As a global company with customers of every race ethnicity gender age religion ability background and experience we believe that we can serve our team members and customers better if cultural diversity is naturally engrained within the fibres of our company.
Required Experience:
IC
Employment Type
Full-Time
