Customer Account Manager - Airports Airlines - Remote Spain

Collins Aerospace is a leading provider of aviation technology solutions and services dedicated to meeting the needs of our customers around the world. Our innovative products and services help airlines airports and other aviation stakeholders achieve greater efficiency reliability and safety.

Our Connected Aviation Solutions (CAS) team provides advanced information management systems products and services that enable the connected ecosystem by bringing together Collins unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the endtoend travel experience. We help airlines airports and business aircraft turn data into value to streamline operations increase efficiency and reduce cost enhance the passenger experience and contribute to sustainable flight. By combining the best networks connectivity and data/analytics solutions were solving big problems for our customers and the world while enhancing the security and connectivity of systems both on and off the aircraft to help operators and passengers stay more connected and informed and create a more sustainable efficient reliable and enjoyable travel experience. Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.

We are Collins Aerospace and we hope you join us as we REDEFINE AEROSPACE.

We are seeking an experienced Customer Account Manager to join our CAS Airports team focused on the Spanish and southern European region. The successful candidate will be responsible for generating new business opportunities within their designated accounts and supporting new business opportunities in region. This key role will drive business development for the region within European Airports reporting to the Head of Sales & Account Management Europe Airport Solutions.

We are seeking an experienced Customer Account Manager to drive positive change manage competing priorities and follow through on assignments without redirection. The role is to develop coordinate and implement an Account plan designed to capture new opportunities and grow the existing business. This will require an ambitious selfstarter with bestinclass organizational interpersonal and communication skills.

The person will develop and execute a strategy for profitable growth through finding new potential opportunities within new clients by building and maintaining key relationships within the client. You will research prospect and create a pipeline of targeted potential opportunities.

You are a collaborative new business producer who enjoys a high level of selfautonomy and driving personal results. You can identify opportunities others cant and seize them across long sales cycles. You have a technical mind and can sell complex solutions to meet current and future unmet needs. You are happy negotiating at all levels be that with senior Aviation stakeholders or internal supporting teams.

Maintain awareness of developments in the aviation market which will impact the business both technically and commercially through media awareness conference attendance and personal contacts. This will then support the company in making continual improvements to its products services and general business by ensuring feedback from clients and the wider market is fed back to the appropriate internal teams.

Job Responsibilities:

• Single Point of contact for Airport and Airline commercial related queries

• Working with Site Manager to maintain day to day relationships with Airport and Airlines

• Attending Customer Meetings

• Identify qualify and maximize new business opportunities for additional ARINC products and services within designated accounts and where deemed appropriate work with the wider Sales team to develop and close such opportunities

• Connect with and build a rapport with key decision makers (Clevel) within the Airport and Airline community and lead all business development and sales efforts

• Build and maintain strong and properly qualified pipeline of sales opportunities in Salesforce

• Develop a strategic capture plan for winning new by building strong executive level relationships and understanding their needs

• Collaborate with crossfunctional teams to meet client needs and drive sales growth

• Develop and deliver presentations product demonstrations reports market information competitor information and customer feedback

• Maintain accurate and timely records of sales activities and customer interactions in Salesforce

• Strategically position product offerings to maximize revenue.

• Responds to proposal requests from customers and develops proposals for presentation to customers.

• Performs forecasting for respective channel customer group or territory.

• Manages various channels to increase product awareness and education

Basic Qualifications:

• Typically requires a minimum of 5 years experience working in the aviation industry selling technology solutions and services

Preferred Qualifications:

• Familiarity with European aviation markets and established stakeholder network

• Takes a proactive approach to identify new business opportunities

• Demonstrable relevant and successful sales experience within IT or Aviation Industry preferably both.

• Located in Spain preferably Madrid or Barcelona

• Experienced to function effectively in an international environment

• Extensive salesrelated experience with a track record of successful performance

• Professional communication and presentation skills

• Actively listens and understands customers strategic plans

• Experience in building account plans and engaging at the senior management level upto CSuite

• Proficient in English

• Multilingual to include Spanish French or other European language

• Ability to travel at least 50 to 70 of time

• Location to be confirmed upon successful appointment

What we offer:

Commitment to healthy worklife balance

Flexible working from Day 1

Family Friendly and Wellbeing policies

Competitive salary and benefits package

Fantastic career progression opportunities