Application Support Specialist
Application Support Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
We are looking for a detailoriented and customerfocused Application Support Specialist to join our IT team. In this role you will provide technical support manage IT assets troubleshoot system issues and ensure seamless user experiences across business applications. Youll also collaborate with teams to enhance system functionality and maintain data accuracy.
This is a great opportunity for a strong communicator who enjoys problemsolving and is eager to grow their technical skills in a dynamic environment.
Perks of the Job
- Vibrant and collaborative team environment
- Stable MondayFriday work schedule
- Competitive compensation package
- Generous Paid Time Off (PTO) and holiday benefits
- Regular teambuilding events and charitable activities
- 401(k) plan with company match
- Comprehensive health insurance (lowdeductible PPO dental and vision coverage)
- Discounted gym membership
- Opportunities for career advancement within the company
Responsibilities
- Maintain update and replace computer hardware to ensure optimal performance.
- Track and manage IT assets keeping inventory up to date.
- Implement and uphold asset management policies and best practices.
- Provide responsive and effective support by addressing user inquiries via cases chat email and phone.
- Manage multiple support requests simultaneously while maintaining attention to detail.
- Perform initial triage on userreported issues documenting findings for efficient resolution.
- Set up and manage user accounts ensuring proper access and security measures.
- Troubleshoot and resolve system issues by making necessary configuration changes.
- Audit identify and resolve datarelated discrepancies to maintain accuracy.
- Collaborate with the team daily to share updates on reported issues and resolutions.
- Create training materials record instructional videos and conduct user training sessions.
- Prepare and distribute application release notes to keep stakeholders informed.
Qualifications
- Strong verbal and written communication skillsthis role requires frequent collaboration.
- Detailoriented with excellent organizational skills.
- Passion for problemsolving and providing toptier user support.
- Ability to learn quickly and adapt to new technologies.
Company Overview
Barton Associates is a leading provider of healthcare staffing services across the United States. With a focus on excellence we build strong relationships with clients and healthcare professionals fueled by our worldclass training programs and unwavering commitment to our employees.
The healthcare staffing industry is thriving projected to reach $46 billion as the physician shortage escalates. Founded in 2001 in Massachusetts Barton Associates has expanded to nine offices across seven states including Massachusetts Florida Connecticut Texas New Hampshire Nevada and Arizona with plans for further growth.
We prioritize equal employment opportunity and nondiscrimination for all employees and qualified applicants irrespective of race color sex gender identity age religion national origin disability veteran status genetic information sexual orientation or marital status. As an EVerify employer we are dedicated to hiring individuals with disabilities and will make reasonable accommodations as required by law. Applicants needing assistance during the hiring process should contact our Human Resources Department at or.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
