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1 Vacancy
This position is located in either downtown Denver CO or Mountain View CA. (no relocation assistance provided)
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About LG Ad Solutions
LG Ad Solutions is a global leader in connected TV (CTV) and crossscreen advertising. We pride ourselves on delivering stateoftheart advertising solutions that integrate seamlessly with todays everevolving digital media landscape.
The Opportunity
We are growing fast and looking for a highly motivated IT manager to lead our IT Desktop and System Administrator teams. The individual will lead these teams in supporting and managing our digital resources including Google Workspace Cloud Storage SSO Deployment Onboarding/Offboarding processes Workstation Management and Security Administration. They will report directly to the Director of IT & Cybersecurity.
Overview
The IT manager will oversee the companys growing and complex Corporate IT infrastructure not only supporting local offices but supporting global remote workforce. The IT Manager will ensure smooth IT operations resolve issues and act as an escalation point for the Desktop Support and System Administrator teams.
Responsibilities:
Lead and mentor the Desktop Support and System Administration teams
Oversee the administration security and optimization of corporate IT systems (Google Workspace Atlassian Slack Dropbox etc.
Enforce and regularly review IT policies procedures and best practices
Manage IT service requests incidents and escalations ensuring their timely resolution
Maintain endpoint security access control and compliance with industry standards
Coordinate software deployments updates and patch management
Oversee user account provisioning deprovisioning and identity management
Monitor system performance availability and capacity planning
Manage IT asset inventory procurement and vendor relationships
Implement and maintain backup disaster recovery and business continuity plans
Ensure compliance with regulatory privacy and security frameworks (SOC2 GDPR CCPA HIPAA)
Oversee and provide technical guidance and support for IT projects and infrastructure improvements
Collaborate with other departments to align IT services with business needs
Qualifications
Bachelors degree in IT Computer Science or a related field (or equivalent experience)
5 years of experience in IT support and system administration with 2 years in a leadership role
Strong knowledge of Google Workspace Atlassian Slack Dropbox and similar corporate IT tools
Experience managing endpoint security MDM and access control solutions
Familiarity with identity and access management (IAM) best practices
Proficiency in troubleshooting Windows macOS and mobile devices
Understanding of networking concepts (DNS VPN firewalls)
Experience with Incident Response Business Continuity and Disaster Recovery
Ability to manage multiple projects and prioritize tasks effectively
Strong communication leadership and problemsolving skills
Familiarity with scripting and automation (PowerShell Bash Python) is a plus
Familiarity with cloud computing services (AWS GCP) is a plus
Preferred
Experience with compliance privacy and security frameworks (SOC2 ISO 27001 GDPR) is preferred
Experience with JAMF and Intune is preferred
Experience with Google Workspace is preferred
Experience with supporting remote workforce is preferred
LG Ad Solutions provides equal work opportunities to all team members and applicants and it prohibits discrimination and harassment of any type on the basis of race color ethnicity caste religion age sex (including pregnancy) national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by our policies or federal state or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability please send an email to to let us know the nature of your request.
Required Experience:
Manager
Full-Time