Senior Salesforce Administrator
Senior Salesforce Administrator
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Job Description
A Little About Us
Enboarder is on a mission to build better human connections across the employee journey. Our Human Connection Platform cuts through the noise of daily communications and elevates what matters most. From onboarding to learning performance management career growth and organizational change we help companies nurture cultures of connection and belonging where every moment matters and every human feels seen supported and included.
Whats Enboarder like
Were a SaaS tech company that got our start in Australia in 2015. Weve grown from a small team operating out of Sydney to distributed teams across APAC EMEA the U.S. and India! Youll find the expected perks like pets at the office remote working options equity competitive compensation paid parental leave and flexible schedules. But youll also find that our business impact goes beyond the work we do for our clients and is just as global as our team.
Some things we can offer you:
- Competitive compensation and performance based bonus structure
- Flexible working schedule
- A chance to shape employee engagement and employee experience best practices across the globe
- Catered lunch once a week in every office around the globe
- Company recharge days
Enboarder is seeking a detailoriented and motivated Senior Salesforce Administrator to join our Operations team. This pivotal role will focus on optimizing and managing our Salesforce instance and integration architecture to drive improvements across sales marketing and customer service operations. If you are an experienced Salesforce professional who thrives on improving business processes and collaborating with crossfunctional teams we would love to hear from you.
Job Responsibilities:
- Configuration and Customization: Customize Salesforce to meet business requirements including the creation of custom objects fields workflows page layouts and record types.
- Integration: Collaborate closely with GoToMarket (GTM) teams to integrate Salesforce with other business systems ensuring data consistency and accuracy across platforms.
- Automation & Process Optimization: Using Salesforce best practices develop and maintain automation processes using workflows process builders and flow triggers to streamline business processes.
- User Management & Security: Create and manage user profiles roles and permissions to ensure appropriate access levels and data security.
- Data Management: Ensure data integrity through data cleansing deduplication and regular data maintenance activities.
- Reports and Dashboards: Create and manage reports dashboards and analytics to provide insights into sales marketing and customer service performance.
- System Upgrades & Maintenance: Stay uptodate with Salesforce releases and new features planning and executing system upgrades as needed.
- Training and Support: Provide training and support to end users ensuring they are proficient in using Salesforce and can fully leverage its capabilities.
- Best Practices & Documentation: Implement and enforce best practices for data management security and maintenance within Salesforce. Maintain detailed documentation of configurations customizations and processes.
Qualifications:
- 5 years of proven experience as a Salesforce Administrator with a track record of successfully managing and optimising Salesforce instances.
- Salesforce Administrator certification Advance Administrator certification Platform APP builder certifications and Salesforce Certified CPQ Specialist required
- Proven experience with administrating and configuring Salesforce CPQ
- Previous experience in the Software industry with solid understanding of ARR/Subscription business model
- Experience in integrating Salesforce with sales marketing and customer Service platforms (e.g. Slack HubSpot Gong Planhat)
- Experienced working across all phases of software development including requirements gathering system design and build testing and enduser training.
- Proficiency in creating and maintaining reports dashboards and workflows.
- Experience with data management and integration concepts and data security best practices.
- Strong problemsolving skills and the ability to work collaboratively with crossfunctional teams.
- Excellent communication skills and the ability to effectively convey technical concepts to nontechnical stakeholders
- Passion for staying updated on Salesforce best practices and industry trends.
Nice to Have:
- Platform Developer I Certifications
- Experience developing for the Salesforce Platform (Apex Controllers Triggers Batch APEX Visualforce SOQL SOSL Lightning Web Components and other Salesforce programmatic solutions)
- Broad experience working with executives in support sales marketing and finance and understanding their diverse needs.
Interested in Joining the Team
Great apply now! Someone from our team will reach out to you about the next steps.
The Enboarder team is made up of people who excel in a wide variety of disciplines. Each member of our team brings their unique perspective and passions to everything we do. We encourage you to apply even if you dont feel that you meet every single requirement. Were eager to meet people that believe in our mission and can contribute to our team in a variety of waysnot just candidates who check all the boxes. We want our employees to feel comfortable expressing their true selves and to come stay and do their best work with us. We hope youre feeling excited about the opportunity to join our team!
Creating a safe and inclusive workplace is critical to the success of Enboarder and of our employees. Its our aim to recruit hire and promote without bias against race color religion sex sexual orientation gender identity marital status veteran status or any other status protected by applicable law. As we learn and grow were committed to ensuring that these ideals are at the forefront of everything we do. All information collected during our application and interview process will be stored in accordance with the Privacy Act 1988 and Australian Privacy Principles.
Please reach out to if you have any questions or concerns.
Required Experience:
Senior IC
Employment Type
Full Time
