Practice Manager
Practice Manager
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Job Description
If you are a current Linnaeus Associate you will need to apply internally. In order to do this please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
About the Role:
We are looking for an experienced Practice Manager to join our senior leadership team at Broadway and manage our 3 sites Heswell Bebington and Wallasey This is an exciting opportunity for someone with strong management skills who is passionate about supporting veterinary teams to deliver excellent animal care.
This role will predominately be based at Heswell but will need to commute to other sites. A vehicle will be required due to a lack of public transport.
As Practice Manager you will play a key role in the daily operations of our veterinary practice. You will work closely with the clinical team to ensure a smooth workflow and that our patients receive the highest level of care. You will manage the practices financials including billing insurance claims and budget tracking as well as oversee staffing equipment and facility maintenance. Above all you will be responsible for maintaining a positive clientfocused environment that supports both our staff and patients.
Key Responsibilities:
Financial Management: Ensure the effective management of practice income and expenditure oversee the processing of insurance claims manage billing and banking and collaborate with the Clinical Director to meet the practices financial targets.
Operational Management: Oversee the smooth operation of the practice daily ensuring that all clinical and administrative workflows are efficient and that any issues are addressed promptly to avoid disruption to patient care.
Staffing and HR: Lead the recruitment training and development of practice staff ensuring a motivated and skilled team. Foster a supportive work environment and maintain high levels of employee satisfaction and retention.
Health and Safety: Work with the practices Health and Safety Partner to ensure the practice adheres to all veterinary health and safety protocols maintaining uptodate documentation and providing a safe working environment for both staff and patients.
Facility and Equipment Management: Ensure that the practice facilities are wellmaintained and fully equipped to provide highquality veterinary care. Oversee equipment procurement inventory management and regular maintenance checks.
Client Experience: Maintain a welcoming professional and compassionate atmosphere for clients and their pets ensuring that all client interactions are positive and that any complaints or concerns are dealt with promptly and professionally.
The Ideal Candidate:
We are looking for a Practice Manager with strong communication organizational and leadership skills. The successful candidate will be able to manage multiple priorities while maintaining a positive and professional environment. Experience in a veterinary setting is highly desirable but we will also consider candidates with transferable skills from similar healthcare settings.
In addition you should possess:
Previous experience in team management and leadership.
An understanding of financial management within a veterinary practice including budgeting billing and insurance claims processing. Ensures effective management of income and expenditure and oversees insurance claims processing. Works closely with the Clinical Director to achieve financial targets and maintain the practices financial health.
Strong knowledge of veterinary practice operations and the ability to troubleshoot operational challenges effectively.
A passion for delivering high standards of client and patient care.
A passion for client care with the ability to support the Client Care Manager in addressing complaints and managing patient owner queries effectively.
Benefits:
5 weeks holiday bank holidays Birthday Leave
RCVS & VDS fees paid
External CPD funding
Extensive free online Linnaeus CPD program (specific to veterinary management and clinical skills)
Career progression opportunities within the Linnaeus Group
Staff discount schemes for veterinary services and products
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
Ecar salary sacrifice scheme
Wellness program including:
Employee Assistance Program (EAP)
Eyecare voucher scheme
Free annual flu jab
Cycle to work scheme
Recruitment referral reward scheme
At Linnaeus we are committed to supporting the physical and mental wellbeing of our team members. We offer an extensive mental health support network including a team of Mental Health First Aiders (MHFA) and a confidential Employee Assistance Program (EAP).
About Us:
Broadway Vets have been established for over 40 years offering high standards of primary care to small animals across Merseyside with sites in Heswall Higher Bebington & Wallasey.
All three of our sites are well equipped with dental suites operating theatres ultrasound machines as well as inhouse labs; haematology biochemistry & microscopy.
We are passionate about superior care & offering a wide range of routine primary care services. We are a veterinary nursing training practice affiliated with Myerscough College in Preston and provide placement facilities for undergraduate degreelevel veterinary nurses and student veterinary surgeons.
We are very lucky with our location being based in the beautiful Wirral all within 10 miles of the hustle and bustle of Liverpool city centre and just a short commute to Chester! If you prefer the sea air we are very close to some wonderful seaside towns such as New Brighton West Kirby and Hoylake.
To or for an informal discussion about the role please contact Christina Scimeca at .
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Salary Value: 40000 per annum;
Salary Description:Up to depending on experience;
We are proud to be Linnaeus part of Mars.
Linnaeus is a forwardthinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health the largest veterinary company in the world allows us to focus on advancing the veterinary profession to provide industryleading pet care and unique career opportunities for our people.
Why Linnaeus
We pride ourselves in offering highquality excellence of service and clinical care for our clients and their pets
We lead on sustainability and collectively drive positive change for people pets and the planet
We prioritise your mental health and wellbeing valuing equity diversity and inclusion
We support your personal and professional development with bestinclass career frameworks and training programmes. We will empower and support you to grow your career from day one.
We team up within our Mars family in partnership for a stronger future.
Linnaeus is an equalopportunity employer and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates.
At Linnaeus A BETTER WORLD FOR PETS starts with a better world for our people.
If you would like to apply for this role please click the Apply button or for more information or please reach out directly to our Talent Acquisition team at
Required Experience:
Manager
Employment Type
Full-Time
