Sr Research Scientist Selling Partner Experience
Sr Research Scientist Selling Partner Experience
Posted on :
07-04-2025
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1 Vacancy
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Job Description
Amazon strives to be Earths most customercentric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want low prices vast selection and convenience Amazon continues to grow and evolve as a worldclass ecommerce platform. We are the Core Selling Partner Experience (CSPE) team which defines implements and enforces quality standards for all Amazonbuilt experiences for all SPs worldwide.
Key job responsibilities
We are seeking a highly skilled and experienced Research Scientist to join our team and drive worldclass research. The ideal candidate is customerobsessed detailoriented and passionate about solving complex problems. You should be comfortable with ambiguity enjoy building from scratch and be able to tackle challenging issues efficiently. You will be a key strategic partner to product and design teams driving usercentered design and decisionmaking across the organization. You will deliver impactful research for major products or services shaping our product strategy through datadriven insights..
* Independently lead quantfocused UX research projects (survey design implementation statistical analysis etc.
* Triangulate and synthesize survey insights with engagement metrics into compelling narratives and actionable recommendations that drive product improvements and business strategy
* Build mechanisms for regularly communicating insights leveraging strong writing and data visualization skills
* Influence decisionmakers at all levels to act on insights driving customer delight and business objectives
* Drive research goals and research programs across multiple stakeholders and teams managing complex relationships and building consensus when faced with discordant views
* Deliver wellstructured and insightful reports to stakeholders peers and senior leaders contributing to organizational strategic planning efforts
Key job responsibilities
As a Sr. Research Scientist youll create and own the framework our team will use to link customer behaviors to attitudes identify highimpact problem areas and understand our customers more deeply. You are a thought leader with experience not only running impactful quantitative research but also establishing the frameworks to do so at scale.
Establish systems and frameworks to collect and correlate behavioral and attitudinal data in order to prioritize opportunity areas.
Define and measure UX metrics in collaboration with Designers Qualitative Researchers Engineers and Product Managers.
Influence UX Product Management and Tech teams to prioritize the design improvements that matter most to our customers.
Conduct experiments using large datasets to provide deeper insight into our customers their behaviors and attitudes and the sizing of UX opportunities.
Collaborate with qualitative researchers to connect qualitative research findings to quantitative data.
Prioritize and drive research to improve user experience.
Develop code and statistical models to understand our customers and their behaviors.
Triangulate insights with key topoffunnel metrics (e.g. usage customer engagement) and other datasets to develop regular ways to report on drivers of movement with recommended action items aligned to business goals.
3 years of investigating the feasibility of applying scientific principles and concepts to business problems and products experience
PhD or Masters degree and 5 years of quantitative field research experience
Experience with big data technologies such as AWS Hadoop Spark Pig Hive etc.
Experience converting research studies into tangible realworld changes
Experience with discrete and continuous optimization methodologies and algorithms
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143300/year in our lowest geographic market up to $247600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
We are seeking a highly skilled and experienced Research Scientist to join our team and drive worldclass research. The ideal candidate is customerobsessed detailoriented and passionate about solving complex problems. You should be comfortable with ambiguity enjoy building from scratch and be able to tackle challenging issues efficiently. You will be a key strategic partner to product and design teams driving usercentered design and decisionmaking across the organization. You will deliver impactful research for major products or services shaping our product strategy through datadriven insights..
* Independently lead quantfocused UX research projects (survey design implementation statistical analysis etc.
* Triangulate and synthesize survey insights with engagement metrics into compelling narratives and actionable recommendations that drive product improvements and business strategy
* Build mechanisms for regularly communicating insights leveraging strong writing and data visualization skills
* Influence decisionmakers at all levels to act on insights driving customer delight and business objectives
* Drive research goals and research programs across multiple stakeholders and teams managing complex relationships and building consensus when faced with discordant views
* Deliver wellstructured and insightful reports to stakeholders peers and senior leaders contributing to organizational strategic planning efforts
Key job responsibilities
As a Sr. Research Scientist youll create and own the framework our team will use to link customer behaviors to attitudes identify highimpact problem areas and understand our customers more deeply. You are a thought leader with experience not only running impactful quantitative research but also establishing the frameworks to do so at scale.
Establish systems and frameworks to collect and correlate behavioral and attitudinal data in order to prioritize opportunity areas.
Define and measure UX metrics in collaboration with Designers Qualitative Researchers Engineers and Product Managers.
Influence UX Product Management and Tech teams to prioritize the design improvements that matter most to our customers.
Conduct experiments using large datasets to provide deeper insight into our customers their behaviors and attitudes and the sizing of UX opportunities.
Collaborate with qualitative researchers to connect qualitative research findings to quantitative data.
Prioritize and drive research to improve user experience.
Develop code and statistical models to understand our customers and their behaviors.
Triangulate insights with key topoffunnel metrics (e.g. usage customer engagement) and other datasets to develop regular ways to report on drivers of movement with recommended action items aligned to business goals.
3 years of investigating the feasibility of applying scientific principles and concepts to business problems and products experience
PhD or Masters degree and 5 years of quantitative field research experience
Experience with big data technologies such as AWS Hadoop Spark Pig Hive etc.
Experience converting research studies into tangible realworld changes
Experience with discrete and continuous optimization methodologies and algorithms
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143300/year in our lowest geographic market up to $247600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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