Chief Information Officer - Support Services Global Support Centre

Our Story From Australia to the World

Picture this: Its 1988 and our first shop is the boot of a Ford Bronco parked at the Beckley Market in Geelong Australia. Inside the Bronco are denim jackets which doesnt sound like muchbut it was the start of something big.

Growing up in Australia our founder started Cotton On with an epic vision in mind. He wanted to take our Aussie lifestyle to the world delivering Good along the way. That first market came and went without a sale something that might have shaken any young entrepreneur. But instead of letting this deter him Nigel looked at the bigger picture and decided to switch things up. Returning a week later with a new offer the jackets sold out. The difference Customer obsession was now front of mind something that we still obsess over every day and in every decision we make. By providing great value to his customer without compromising on quality hed found the sweet spot.

Its this simple beginning and the lessons learnt from those early years that forged the path for how we still work today. And its what set us on track to fulfilling our purpose of making a positive difference in peoples lives. Our Aussie spirit means we dont take ourselves too seriously except when it comes to the way we do business. The way we go about things is bold and different and were OK with that. We believe some of the best plans are made over beers in the backyard. And so for the last three decades we did just that. Thats what put us on the map. 20000 people. 8 brands. 22 countries. 1500 stores. And counting.

Lead the evolution of Technology at Cotton On

Our global technology team powers us driving our ambitions enabling our growth enhancing our customer experience and connecting our teams. Its a big job.

As a valued member of our executive leadership team the Chief Information Officer is tasked with enabling our business strategy through technology while delivering and elevating our IT strategy across our omnichannel network distribution centres and supports centres around the world. This is a critical role in supporting our brands to scale globally and delivering an unrivalled digital experience for our team and customers.

Were proud of our current IT architecture with a modern tech stack comprising of largely tier one hosted applications and a contemporary centralized infrastructure stack supporting our global business functions. The Chief Information Officer will lead and empower a team of 70 tech experts in multiple countries to be curious and innovative to protect and unlock the full potential of our tech infrastructure.

Reporting directly to our CEO you will lead the development and implementation of our technology strategy positioning our digital channels at the forefront of innovation. Through harnessing AI and emerging technologies you will ensure a worldclass and futureready customer experience. Your forward thinking vision will drive digital transformation seamlessly integrating solutions to keep us ahead of industry trends and elevate customer engagement and loyalty.

Weve achieved a lot so far but were not done yet

What youll bring

• Visionary leader in an equivalent CIO/CTO role owning enterprisewide strategy and reporting into a CEO.
• Curious and excited about future trends and best in class digital technologies
• Innate understanding of the global retail market
• Experience in future focused digital strategy and enablement
• Thought leadership that inspires a culture of collaboration curiosity growth and technologydriven success.
• Ability to take the complex and make it simple making tech digestible for partners around the world
• Share our hunger and curiosity for growth

BENEFITS

We are committed to personal and professional development which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide:
50 team member discount off all brands (excl. Ceres Life which is 30 off)
A world class office with a stateoftheart Wellness Centre featuring spa therapists holistic health experts and free fitness classes (think reformer Pilates classes personal training sessions yoga studio spin room and run club!
A brandnew childcare centre onsite incredible facilities indoor and outdoor play areas subsidised cost and your kids are right next door!
The Beckley our inhouse caf with chef prepared healthy meals coffee and snacks. You can also grab a nutritious take home meal taking the stress out of dinner time.
Flexible working enabling you to find the right working rhythm to be at your best.
Competitive salary packaging ensuring we are constantly benchmarking to industry.
Onsite concierge let us help you get your life sorted with dry cleaning car wash and more.
An Employee Assistance Program for you and your family.
Returning from maternity leave (or primary carer parental leave) Work parttime and get paid fulltime for 2 months all part of supporting you during your transition back to work.
Team mingle celebrations speakers series surprise and delight moments the magic happens when we get together.
Do you have a dog Bring them into the office. We love them!

At Cotton On we are focused on building a culture centred in belonging and we are committed to creating workplaces where each individual can show up as their whole self having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20000 team members from countless nationalities and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process please contact us at so we may support you in completing the job application process.