DescriptionSummary: The main function of this position is to provide exceptional customer service to ensure optimal guest experiences. This position will require you to multitask move quickly meet the needs of guests collaborate with coworkers keep a neat and tidy physical appearance maintain all sanitation food handling and safety procedures.
Essential Functions
- Complete setup and breakdown of the banquet area.
- Relay food and beverage orders and important information about allergies and special requests to the appropriate person. Provide exceptional customer service for all guests.
- Maintain knowledge of all food items on service lines including ingredients preparations and allergens.
- Maintain knowledge of food and beverage offerings and operating procedures to aid guests in inquiries seeking the aid of a supervisory if necessary.
- Comply with HACCP regulations and procedures.
- Greet guests with a warm friendly demeanor.
- Maintain composure in a fast paced environment.
- Respond urgently and appropriately to any concerns guests may have.
- Maintain clean and sanitized work areas cleaning as necessary and when required by using standard operating procedures.
- Take and record food temperatures at required intervals in case of buffet service.
- Replenish items on buffet from coolers ovens and hot boxes as necessary or required.
- Break down buffet after meal service is finished and properly dispose of or store food.
- Maintain the servery after service by emptying the garbage cans sweeping and mopping the servey.
- Communicate often clearly and professionally with coworks and management.
- Assist with the inventory stocking and requisitions as needed.
- Perform other duties as assigned.
Pay Rate: $15.50
Hiring Manager: James Ward