Specialist- People eXperience Operations

Your Role

As the Senior Associate /Specialist Px Operations you will be responsible for handling employee grievances managing medical insurance processes and ensuring smooth HR operations across multiple locations primarily focusing on India and UAE. Proficiency in SAP SuccessFactors is essential for this role.

If you enjoy being in a highly collaborative yet fastpaced environment working with highcaliber professionals and building technically sophisticated products join us!

A Day in the Life

• Efficiently address employee grievances ensuring timely resolution while upholding confidentiality standards.
• Administer medical insurance programs for employees across multiple regions (India and UAE) ensuring alignment with local regulations and meeting employee needs.
• Knowledge and experiance of labor law compliance regulations and company policies in all locations staying abreast of changes and implementing necessary updates.
• Coordinate and oversee audits pertaining to HR processes and compliance guaranteeing conformity to regulatory standards.
• Act as a liaison between HR employees and external stakeholders offering guidance and assistance on HRrelated issues.
• Work collaboratively with crossfunctional teams to implement and enforce HR policies procedures and initiatives.
• Leverage SAP SuccessFactors & JIRA to streamline HR operations including data management report generation and process optimization.
• Provide comprehensive support and training to HR team members in effectively utilizing SAP SuccessFactors.
• Continuously assess and enhance HR operations to optimize efficiency and effectiveness.
• Stay updated on pertinent employment laws and regulations in India and UAE to ensure compliance in HR operations

What You Need

• Bachelors degree in Human Resources Business Administration or a related field.
• Minimum of 4 6 years of proven experience in an HR Operations or similar role with a focus on employee grievance handling and medical insurance management.
• Indepth knowledge of employment Labour Laws and HR compliance regulations in India
• Proficiency in SAP SuccessFactors with handson experience in managing HR processes.
• Strong analytical skills with the ability to interpret data and generate meaningful insights.
• Excellent communication and interpersonal skills with the ability to interact effectively with employees at all levels.
• Detailoriented with strong organizational skills and the ability to prioritize tasks effectively.
• Ability to work independently as well as collaboratively in a fastpaced environment.

We offer competitive benefits to set you up for success in and outside of work.

Heres What We Offer

• Generous Leave Benefits:Enjoy generous leave benefits of up to 40 days.
• Parental Leave:Experience one of the industrys best parental leave policies to spend time with your new addition.
• Sabbatical Leave Policy:Want to focus on skill development pursue an academic career or just take a break Weve got you covered.
• Health Insurance:We offer health benefits and insurance to you and your family for medically related expenses related to illness disease or injury.
• PetFriendly Office*:Spend more time with your treasured friends even when youre away from home. Bring your furry friends with you to the office and let your colleagues become their friends too. *Noida office only.
• Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche facility that puts your childs wellbeing first. *India offices

Where and how we work

OurNoida officeis situated in a posh techspace equipped with various amenities to support our work environment. Here we follow a fiveday work schedule allowing us to efficiently carry out our tasks and collaborate effectively within our team.

Innovaccer is an equalopportunity employer. We celebrate diversity and we are committed to fostering an inclusive and diverse workplace where all employees regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age marital status or veteran status feel valued and empowered.