Account Manager
Account Manager
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1 Vacancy
Job Description
A bit about us
GroundTruth is a media platform that drives instore visits and other real business results. Using observed realworld consumer behavior including location and purchase data we create targeted advertising campaigns across all screens for advertisers. We then measure how consumers respond to the campaigns including if they physically show up to a store location or website to understand the real business results generated by a brands advertising.
Learn more atgroundtruth.
We believe that innovative technology starts with the best talent and have been ranked one of Ad Ages Best Places to Work in& 2025! Learn more about the perks of joining our team here.
A bit about you
Account Managers at GroundTruth are product experts that work in tandem with our Account Executives to keep our clients success at the core of everything they do. Account Managers are expected to provide the highest level of strategic presale planning (account planning/media planning) and postsale (insights) customer support while remaining focused on driving client KPIs. The Account Manager will provide superiorcustomer service resulting in the flawless of their campaigns against their clients KPIs. This rolerequires a high degree of customer focus standards of communication numerical analysis and project management.
You will:
- Own pre and postsale operations support for the direct sales organization
- Utilize campaign data analytics and insights (i.e. best practices historical performance data case studies analytics tools and campaign history)
- To enhance account team and client knowledge build strategic account plans and drive a successful sales strategy.
- To demonstrate the ability to understand the data and use that data to tell a story to a client through reportable insights wrap up reports quarterly business reviews etc.
- Develop and maintain excellent customer relations acting as a point of contact for existing customers both direct and via media agencies and agency trading desks
- Recognize upsell opportunities; lead and influence clients to invest when opportunities arise
- Support the Account Executive throughout the sales process by being an active participant in client meetings navigate and influence clients personnel (planners and buyers) and compliment client objectives with a suite of corresponding GroundTruth products
You have:
This is our ideal wish list but most people dont check every box on every job description. So if you meet most of the criteria below and are excited about the opportunity and willing to learn wed love to hear from you.
- 1 2 years media experience in a client facing role
- Bachelors Degree or 3 years of experience in a similar field: ad tech customer success project management
- Proficiency in Office Suite PowerPoint or Keynote and Salesforce
- Technical aptitude: youre not afraid of new technologies and eager to learn them
- Strong written and verbal communication skills and are comfortable in engaging conversation with any level
- Strong analytical skills and can digest data to make conclusions and recommendations
- Client facing experience: Comfortable working in a client facing role in a fastpaced environment with frequent pressure to prioritize work andmeet deadlines
- Strong organizational skills: Ability to prioritize and deliver timely work; best in class project management skills
- Strategic mindset: Understand components of selling opportunities and be able to articulate at a client level
- Problem solving skills: Dont wait for someone else to give the answer; takes charge and feels ownership
- Flexibility: Dynamic hardworking and able to pivot direction quickly to keep up with business demands
Our values
At GroundTruth we value GRIT and we seek candidates who share these principles. We believe that a strong foundation in these values drives success fosters collaboration and enables us to create lasting impactful relationships both within our team and with our clients.
- Growth Mindset: We position ourselves toward growth in the business world and within ourselves. We see problems as opportunities and approach all situations with an open mind.
- Respectful: We are respectful to each other our customers and our partners in everything we do.
- Intentional: We question assumptions turn off autopilot think through each task act with purpose and see objectives through to resolution.
- Trustworthy: We want to earn the reputation of being a trusted media platform and partner by driving real business results for our clients for our colleagues.
Why join us
- Be part of a dynamic team: Join a fun fastpaced environment where your ideas matter and your impact is felt.
- Opportunities for growth: We believe in internal development offering plenty of opportunities to learn grow and advance your career within the company.
- Flexibility: We offer a remotefirst philosophy and flexible PTO policy allowing you to balance work with your personal life.
- Collaborative culture: Work alongside passionate creative and motivated colleagues who support each other and encourage new ideas.
- Comprehensive benefits package: At GroundTruth we want our employees to be comfortable with their benefits so they can focus on doing the work they love. We offer:
- Fullypaid medical premiums for employees
- 401(k) employer match
- Generous parental leave
- Wellness and gym reimbursement
- Family and pet expense reimbursement
- Education and coaching reimbursement program
- Daily lunch credit when working inoffice
- Fully stocked snacks and beverages inoffice
- Option for mobile phone reimbursement or separate company phone
- Equity analysis to ensure fair pay
Applicants with disabilities may be entitled to reasonable accommodations under applicable federal state and/or local laws. If you need reasonable accommodations in the application process please reach out to us at .
We are an equal opportunity employer and value diversity inclusion and equity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
To ensure your application is properly reviewed we kindly ask that you submit your resume and optional cover letter through the designated application portal. Applications submitted via the Contact Us form on our website will not be considered.
Required Experience:
Manager
Employment Type
Full Time
