Senior Systems Engineer - Cloud Solutions Team

SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With builtin research expertise and AIpowered technology its like having a team of expert researchers at your fingertips.

Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at surveymonkey.

What were looking for

As a member of the Infrastructure team at Survey Monkey you will have a direct impact in designing engineering and maintaining our Cloud Messaging and Observability Platform. Solutioning with best practices deployment processes architecture and support the ongoing operation of our multitenant AWS environments. This role presents a prime opportunity for building worldclass infrastructure solving complex problems at scale learning new technologies and offering mentorship to other engineers.

What youll be working on

• Architect build and operate AWS environments at scale with well established industry best practices
• Automating infrastructure provisioning DevOps and/or continuous integration/delivery
• Support and maintain AWS services such as EKS
• Write libraries and APIs that provide a simple unified interface to other developers when they use our monitoring logging and eventprocessing systems
• Support and partner with other teams on improving our observability systems to monitor site stability and performance
• Work closely with developers in supporting new features and services.
• Work in a highly collaborative team environment
• Serving as a technical mentor
• Participate in oncall rotation

Wed love to hear from people with

• 58 years of relevant professional experience
• 5 years of production experience with AWS including but not limited to EKS EC2 IAM Kafka Redis Memcache and Cloudwatch
• Extensive experience leading design sessions and evolving wellarchitected environments in AWS at scale
• Extensive experience with Terraform Ansible Docker Kubernetes scripting(Bash/Python/Yaml) and helm
• Experience with Splunk OpenTelemetry CloudWatch or tools like New Relic Datadog or Grafana/Prometheus.
• Experience with metrics and logging libraries and aggregators data analysis and visualization tools Specifically Splunk and Otel
• Experience instrumenting both Python and Node.js applications to send metrics traces and logs to thirdparty Observability tooling.
• Experience with GitOps and tools like ArgoCD/fluxcd.
• Interest in Instrumentation and Optimization of Kubernetes Clusters
• Ability to listen and partner to understand requirements troubleshoot problems or promote the adoption of platforms
• Experience with GitHub/GitHub Actions in either a software engineering or DevOps environment
• Preferably experience with secrets management for example Hashicorp Vault
• Preferably experience in an agile environment and JIRA

SurveyMonkey believes inperson collaboration is valuable for building relationships fostering community and enhancing our speed and in problemsolving and decisionmaking. As such this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.

#LI Hybrid

Why SurveyMonkey Were glad you asked

SurveyMonkey is a place where the curious come to grow. Were building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey we weave employee feedback and our core values into everything we do to create forwardlooking benefits policies employee programs and an awardwinning culture including our annual holiday refresh our annual week of service learning and development opportunities like Curiosity Week and our C.H.O.I.C.E Fund.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.