The Intake/Admissions Coordinator is primarily responsible for the admission and/or registration of patients into the facility and maintaining communication between the organization and the patient referrals and family.
ESSENTIAL FUNCTIONS:
- Review prospective admissions against approved admission criteria policies and procedures.
- Initiate contact to gather required clinical and demographic data from patient and other sources.
- Respond promptly to inquiry calls.
- Schedule assessments.
- Conduct preadmission assessments.
- Assist prospective patients and significant others in seeking treatment.
- Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
- Coordinate with referral sources.
- Coordinate transportation arrangements for patients.
- Responsible for maintaining all the documentation involved with the admissions process.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma or equivalent required with college degree preferred.
- One year experience in healthcare admissions preferably in the mental health or substance abuse field.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDC) or Certified Employee Assistance Program (CEAP) certification preferred.
Required Experience:
IC