Information Technology Services Student Assistant Student Employee
Information Technology Services Student Assistant Student Employee
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Job Description
Job Details
Support students faculty staff and other constituents by addressing software and technologyrelated inquiries in Student Computing Services while delivering excellent customer service. This includes troubleshooting issues and answering questions via phone or in person.
Report any hardware problems to Information Technology Services staff supervisors promptly.
Operate and maintain computers and data processing equipment as needed.
Work in a computer lab setting ensuring a clean and organized environment. This involves tasks such as assisting users with printing and maintaining lab equipment.
Offer general assistance with various applications and programs including but not limited to Word Excel PowerPoint Adobe Moodle email internet browsers and SelfService. Troubleshoot and assist with the operation of lab equipment such as printers scanners and CCUPrint stations.
Tasks include those mentioned above but are not limited to these; perform any other duties assigned by supervisors as necessary.
For more information regarding this position please contact: Patrick Karetas ator by email at
Qualifications: Must be a currently enrolled CCU student. Knowledge of university web resources including student CCUprint SelfService Moodle Email etc and how to navigate and troubleshoot basic/beginner computer hardware and software issues. Knowledge of application programs such as Microsoft Word Excel PowerPoint and others. Excellent customer service and the ability to interact with constituents. Selfmotivated productive respectful responsible dependable and organized. Good interpersonal and communication skills. Ability to quickly learns new ideas and technology and possess problem solving skills Must be a current CCU student. Serves as a student worker in Information Technology Services.
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Employment Type
Student
