Business Operations Analyst Starlink
Business Operations Analyst Starlink
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Job Description
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.
BUSINESS OPERATIONS ANALYST (STARLINK)
One of the most ambitious missions that SpaceX has undertaken to date Starlink is leveraging our experience in building rockets and spacecraft to deploy the worlds most advanced broadband internet system and largest satellite constellation to provide fast reliable internet to millions of users worldwide connect humanity and fund Mars colonization.
The Sr. Business Operations Analysts mandate is to enable human life on Mars proliferate humanitys ability to communicate through Starlink and improve Starlinks key performance indicators (KPIs) at SpaceX. The role combines data analytics with broader business planning decisionmaking strategy and directly supporting SpaceXs leadership. Business Operations is embedded in daily operations supporting both nearterm and longterm planning. Team members are expected to analyze data provide recommendations and lead crossfunctional decisionmaking and implementation. Our team is lean and dynamic supporting several subgroups: growth sales logistics supply chain engineering manufacturing operations and design. We encourage scope increase and variation across subgroups for high performers.
RESPONSIBILITIES:
- Convert hardware into active happy paying customers through sales & operations planning ownership of hardware product(s) and/or programlevel key performance indicator(s)
- Monitor analyze provide strategic insights execute and improve vs. key performance indicators for the business (especially active subscribers churn sales production inventory producetoactivate net promotor score customer lifetime value cost per unit revenue cost of sales operating expenses and capex)
- Identify initiatives for improvement of SpaceXs business outlook including developing tracking and executing business initiatives with SpaceXs leadership
- Facilitate modeling and decisionmaking for product development trades and product ramp/sunset plans working with growth sales design engineering operations logistics finance tax legal etc.
- Enable and accelerate go to market for products post licensing and certification
- Proactively reduce churn (cancellations suspensions) to achieve targeted levels and report progress
BASIC QUALIFICATIONS:
- Bachelors degree in engineering business economics or other quantitative field
- 1 years of experience in engineering manufacturing product management operations FP&A consulting banking or entrepreneurship
- 1 years of experience in Excel or programming
PREFERRED SKILLS AND EXPERIENCE:
- Evidence of exceptional ability especially within an ambiguous environment
- Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience
- Ability to read and interpret income statements balance sheets and cash flow statements
- Demonstrated success driving tangible impact/influencing within a broader organization
- Excellent analytical skills (e.g. Python SQL Tableau Power BI Power Query Microsoft Office applications Excel modeling or similar data manipulation tools etc.
- Strong written and verbal communication skills particularly with senior business leaders
- Extreme sense of urgency and ownership
- Bias toward action and automation1Strong interpersonal skills (examples: leading a student organization or working successfully in teams)
- Strong analytical and problemsolving skills with attention to detail
- Ability to work crossfunctionally with different groups and teams
- Ability to work effectively in a dynamic environment with changing needs and requirements
- Ability to work independently and in a team take initiative and communicate effectively
ADDITIONAL REQUIRMENTS:
- Must be available to work extended hours and weekends as needed
- Willingness to travel to customer sites other SpaceX locations and events as needed
COMPENSATION AND BENEFITS:
Pay range:
Business Operations Analyst/Level I: $75000.00 $95000.00/per year
Business Operations Analyst/Level II: $90000.00 $115000.00/per year
Your actual level and base salary will be determined on a casebycase basis and may vary based on the following considerations: jobrelated knowledge and skills education and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for longterm incentives in the form of company stock stock options or longterm cash awards as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical vision and dental coverage access to a 401(k) retirement plan short and longterm disability insurance life insurance paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual carryover and use requirements of the law.
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to.
Required Experience:
IC
Employment Type
Full Time
