Market Researcher GREF TI
Market Researcher GREF TI
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 137000 - 226500
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history.
The globally diverse team manages Amazons corporate offices in more than 60 countries. GREF provides real estate transactions expertise business partnering space and occupancy planning design and construction capital investment program management facility maintenance and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.
Within GREF the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey. We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office.
We are seeking a seasoned mixedmethod user research professional to join our growing Global Customer Insights team.
As a UX Researcher III in GREF you will lead highimpact largescale research programs that directly impact business and communications strategies. You will build and sustain programs for collecting synthesizing and communicating foundational insights across a variety of workplace dimensions.
As a UX Researcher III you are a customerobsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods and deploying a variety of analytical approaches to understand the current state as well as uncover future customer needs and opportunities.
If you are passionate about developing and applying research methods to answer challenging questions enjoy collaborating closely with highly skilled crossfunctional partners and like seeing your efforts translated into real world impact we want you on our team.
Our ideal candidate is selfdriven impact oriented and able to translate complex challenges into actionable insights that inform design development and business strategy.
Key job responsibilities
Scope and drive research projects that inform global communications and workplace related employee campaign strategies
Own complex highimpact research initiatives including the project roadmap the design and of the questionnaire the synthesis and analyses of big data sets and the socialization of resulting insights and opportunities
Conduct generative and evaluative research to produce actionable and strategic insights
Guide a team of crossfunctional partners on the of research programs and the delivery of results
Manage vendor relationships and research partners on largescale adhoc and recurring quantitative research projects
Synthesize research insights and distill them into compelling narratives that frame problems and illuminate the both the customer and business value of recommended solutions
Present research findings and recommendations to stakeholders at all levels from individual contributors to senior leadership
Continuously evaluate and improve research programs to ensure consistent delivery of actionable and relevant insights continuously refining strategies and approaches to meet business needs and evolving ways of work
Serve as a subject matter expert responsible for coaching and mentoring teams and stakeholders on best practices in user research methods and techniques
About the team
This role will be a key lead within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights Business Insights Creative UX Design and Communications. We are a group of builders creators innovators and go getters. We are customer obsessed and index high on Ownership. We Think Big and move fast and constantly challenge one another while collaborating on what else how might we and how can I help. We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity.
7 years conducting mixed method user and/or market research
3 years of handson ethnographic research and moderating experience
Bachelors degree in Business Psychology Anthropology Behavioral Economics Data Science or 4 years of field research experience
Deep experience in a range of research methods both generative and evaluative types of research including concept development evaluation and refinement studies
A portfolio that illustrates how your research informed decisionmaking showcasing deliverables and your ability to extract actionable insights from qualitative and quantitative data
Ability to independently drive multiple concurrent projects in an agile environment
Excellent written communication presentation and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences
Experience independently designing and running original research on a range of subject matters including campaign effectiveness tracking studies
Direct experience using digital research platforms e.g. Dscout Qualtrics
Strategic businessbuilding approach to user research
Experience in employeebased research
Vendor management experience
Research agency experience a plus
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137000/year in our lowest geographic market up to $226500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The globally diverse team manages Amazons corporate offices in more than 60 countries. GREF provides real estate transactions expertise business partnering space and occupancy planning design and construction capital investment program management facility maintenance and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.
Within GREF the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey. We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office.
We are seeking a seasoned mixedmethod user research professional to join our growing Global Customer Insights team.
As a UX Researcher III in GREF you will lead highimpact largescale research programs that directly impact business and communications strategies. You will build and sustain programs for collecting synthesizing and communicating foundational insights across a variety of workplace dimensions.
As a UX Researcher III you are a customerobsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods and deploying a variety of analytical approaches to understand the current state as well as uncover future customer needs and opportunities.
If you are passionate about developing and applying research methods to answer challenging questions enjoy collaborating closely with highly skilled crossfunctional partners and like seeing your efforts translated into real world impact we want you on our team.
Our ideal candidate is selfdriven impact oriented and able to translate complex challenges into actionable insights that inform design development and business strategy.
Key job responsibilities
Scope and drive research projects that inform global communications and workplace related employee campaign strategies
Own complex highimpact research initiatives including the project roadmap the design and of the questionnaire the synthesis and analyses of big data sets and the socialization of resulting insights and opportunities
Conduct generative and evaluative research to produce actionable and strategic insights
Guide a team of crossfunctional partners on the of research programs and the delivery of results
Manage vendor relationships and research partners on largescale adhoc and recurring quantitative research projects
Synthesize research insights and distill them into compelling narratives that frame problems and illuminate the both the customer and business value of recommended solutions
Present research findings and recommendations to stakeholders at all levels from individual contributors to senior leadership
Continuously evaluate and improve research programs to ensure consistent delivery of actionable and relevant insights continuously refining strategies and approaches to meet business needs and evolving ways of work
Serve as a subject matter expert responsible for coaching and mentoring teams and stakeholders on best practices in user research methods and techniques
About the team
This role will be a key lead within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights Business Insights Creative UX Design and Communications. We are a group of builders creators innovators and go getters. We are customer obsessed and index high on Ownership. We Think Big and move fast and constantly challenge one another while collaborating on what else how might we and how can I help. We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity.
7 years conducting mixed method user and/or market research
3 years of handson ethnographic research and moderating experience
Bachelors degree in Business Psychology Anthropology Behavioral Economics Data Science or 4 years of field research experience
Deep experience in a range of research methods both generative and evaluative types of research including concept development evaluation and refinement studies
A portfolio that illustrates how your research informed decisionmaking showcasing deliverables and your ability to extract actionable insights from qualitative and quantitative data
Ability to independently drive multiple concurrent projects in an agile environment
Excellent written communication presentation and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences
Experience independently designing and running original research on a range of subject matters including campaign effectiveness tracking studies
Direct experience using digital research platforms e.g. Dscout Qualtrics
Strategic businessbuilding approach to user research
Experience in employeebased research
Vendor management experience
Research agency experience a plus
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137000/year in our lowest geographic market up to $226500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Key Skills
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