Have you ever ordered a product on Amazon websites and when the box arrived wondered how you got it just as promised what it cost Amazon and what kinds of systems & processes must be running behind the scenes to power the whole operation Amazons Direct Fulfillment (DF) team is part of the Supply Chain Optimization Technology team and owns and operates an order fulfillment channel where Amazon can work with vendors to send orders directly to customers. The DF teams important goal is to exceed the expectations of all our customers by ensuring that their orders no matter how large or small are delivered as fast as feasibly possible safely on time in time. As a backdrop to all of this we hold the safeguarding of our customers data used to fulfill their orders as our highest priority. This Program Manager role will drive the of vendor security assessment programs across multiple international regions in Amazons Direct Fulfillment channel. Youll manage complex vendor assessment workflows coordinate with regional stakeholders and ensure consistent program delivery across different markets while maintaining Amazons high security standards. This role requires strong capabilities at scale excellent crossgeo stakeholder management and the ability to adapt programs to regional requirements.
Youll manage vendor security assessment programs across multiple international regions with endtoend responsibility for thousands of vendor assessments and regional process improvements. Daily involves managing multiple critical workflows: 1 Building and providing clear visibility of vendor assessment status and business impact to regional category teams 2 Coordinating with category teams on highimpact vendor prioritization and seeking their support for vendor engagement 3 Working with security teams to optimize assessment bandwidth allocation and track progress across regions 4 Managing complex vendor escalations through established channels particularly for businesscritical vendors requiring special attention and 5 Drive process improvements to increase efficiency. Success means ensuring consistent security compliance across regions while maintaining operational efficiency requiring both strong program and effective crossregional coordination. This role serves as a bridge between regional teams and program leadership with focus on delivering results at scale.
The ideal PM candidate demonstrates strong program capabilities at scale with proven experience managing complex programs across multiple regions. They should have excellent stakeholder management skills to navigate diverse teams across different time zones and cultures and the ability to drive consistent results while adapting to regional nuances. Key attributes include strong datadriven decision making process optimization mindset and the ability to identify and implement systematic improvements. This person must be highly organized to manage thousands of vendor assessments simultaneously comfortable with ambiguity in a fastpaced environment and able to work autonomously while maintaining high standards. They should show strong ownership of endtoend program bias for action in driving progress and practical problemsolving skills for complex operational challenges.
Key job responsibilities
Own and execute vendor security assessment programs across multiple international regions managing vendor assessments while ensuring consistent delivery and quality
Build and maintain crossregional visibility through effective reports and metrics tracking; provide regular updates to program leadership and regional stakeholders on progress risks and business impact
Drive regional by coordinating with category and security teams for vendor assessment prioritization and managing complex escalations requiring special attention
Lead process standardization and improvements across regions; identify operational bottlenecks and implement solutions to increase program efficiency while maintaining security standards
Analyze program data to identify trends propose solutions for systematic issues Partner with product teams to translate vendor feedback into requirements and contribute insights to improve program effectiveness and vendor experience
Develop and maintain escalation frameworks across regions; manage highimpact vendor situations that require balance between business continuity and security compliance requirements
Bachelors degree
4 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
Speak write and read fluently in Japanese
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience in process improvement and standardization
PMP
Background in vendor management security/compliance or risk management programs
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.