Animal Control Manager

Has immediate responsibility for the operations of an animal care center including field animal care and control services in an assigned geographical area or provides management and administrative coordination services for a comprehensive Countywide animal care and control program that has significant impact to the Department.

CLASSIFICATION STANDARDS:
Positions allocable to this class receive administrative direction from a Deputy Director and are responsible for the operations of an animal care center in an assigned geographical area or for providing management services and administrative coordination for a comprehensive Countywide animal care and control program that has significant impact to the Department such as Revenue Services; Major Case Unit animal cruelty investigations; Critical Case Unit dangerous and vicious dog investigations; animal behavior and enrichment; or community outreach and education. Positions in this class have responsibility for animal shelter operations or a comprehensive Countywide program on a 24hour seven daysaweek basis and provide administrative and technical supervision to staff engaged in field patrol services enforcement of animal license and vaccination services animal care operations animal behavior assessment and management community outreach humane education customer service animal cruelty investigations dangerous/vicious dog investigations and care center office work. These positions also perform budgetary operational and personnel management functions in order to effectively utilize the financial material and human resources allocated to assigned animal care center or a comprehensive Countywide program. Positions in this class must work effectively with members of the public animal welfare groups volunteers community groups board offices and city officials and exercise knowledge specific to their assignment such as State laws and County ordinances; courtroom and hearing practices; Departmental procedures pertinent to the impoundment treatment and care of domestic and wild animals and placement of stray or abandoned animals; animal behavior and enrichment theories and training strategies; and humane education practices.

• Plans organizes and directs the operations and services of an animal care center and all field animal care and control services in an assigned geographical area or a comprehensive Countywide animal care and control program.

• Supervises the enforcement of the Countys Animal Control Ordinance and related State and local laws pertaining to animal licenses vaccinations and humane treatment of animals; supervises the collection of delinquent animal license fees and penalties.

• Develops animal behavior enrichment and training programs to help rehabilitate behaviorally challenged animals in order to make them more adoptable. Establishes protocols and evaluation methods to prevent aggressive and vicious animals from being made available for adoption. Trains staff and volunteers regarding animal behavior using positive reinforcement and industry accepted animal training methodologies.

• Supervises all personnel assigned to the animal care center or a comprehensive Countywide program by evaluating performance handling grievances at the first level resolving disciplinary problems or recommending their resolution to higher levels.

• Establishes patrol areas or programs within the jurisdiction by analyzing such variables as workload statistics population concentrations available staff and traffic patterns.

• Assigns staff to shifts and patrol areas in order to maximize coverage on a sevenday 24hour basis; continually revises schedules on the basis of such factors as absences citizen complaints health hazards needs of the animal population community response and other emergencies.

• Maintains liaison and meets and confers with officials of contract cities public law enforcement and wildlife agencies such as the State Department of Fish and Wildlife and other counties and cities and community groups for the purpose of resolving problems concerning citizen complaints level of service response time and interpretation of code sections; assists local agencies in impounding and sheltering animals used as evidence in legal proceedings; disseminates educational information regarding the delivery of animal care and control services.

• Collaborates with nonprofit organizations to serve the needs of animals and community members.

• Identifies training needs for personnel and supervises the conduct of training sessions for all personnel on such subjects as animal behavior animal care law enforcement customer service loading livestock and animal capture.

• Reviews reports for such things as completeness quality and uniformity of service and standards and for indications of training needs and workload trends.

• Prepares and submits budget requests for an assigned geographical area or comprehensive Countywide program; insures operations are maintained within established budget by reviewing and approving requests for overtime equipment replacement supplies building and equipment repairs; and directs the allocation of resources to accomplish budget objectives.

• Researches prepares and submits grants for program support and development.

• Reviews the results of inspections within subordinates assigned area to ensure that all shifts are in conformance with laws governing feeding sanitation security and quarantine of animals.

MINIMUM REQUIREMENTS:

OPTION 1

Three years of experience providing technical supervision in the operation of an animal care center or a comprehensive Countywide program including responsibility for investigation of violations of animal care and control regulations and court prosecution.

OPTION 2

Bachelors degree in Ethology Biology Zoology Psychology Veterinary Technology or a closely related field and a minimum of five years of animal training or enrichment experience.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out jobrelated essential functions.

PHYSICAL CLASS:
2 Light:Light physical effort which may include occasional light lifting to a 10 pounds limit and some bending stooping or squatting. Considerable walking may be involved.

Note:If you are unable to attach the required documents you may fax them towithin 15 calendar days of filing. Please include exam number and exam title.

EXAMINATION CONTENT
This examination will consist of a multiple choice and/or simulation assessment weighted 100 assessing:

• Verbal Ability
• Management Judgement
• Willingness to Learn
• Demonstrating Empathy
• Maintaining Good Working Relationships
• Sharing Knowledge and Guidance
• Analyzing Information
• Learning Quickly
• Generating New Ideas
• Using Time Efficiently
• Working to High Quality Standards
• Adapting to Change
• Controlling Emotions
• Achievement
• Responsibility
• Management Potential

TRANSFER OF TEST COMPONENTS:

Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains components that may be used in the future for new examinations and your test scores may be transferred.

TEST PREPARATION:

Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test we advise you to review all related materials that you deem necessary.

An interactive Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at Please click on Find a Job and then Job Search Toolkit. Test Preparation Information is located under the Employment Test Assistance section.

Additional practice tests are available at important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address.

Please addandto your email address book and list ofapproved senders to prevent email notifications from being filtered as spam/junk mail.

COVID19 VACCINATION:

All County workforce members must be fully vaccinated against COVID19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/NonDiscrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to nondiscrimination in the County workforce regardless of age 40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information please visit: Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations please visit: Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job and will also consider potential mitigating factors which may include but is not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s). If asked to provide information about conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952.

Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles please visit our interactive Career PathFinder application at .

Revised January 2025