Customer Care Liaison
Customer Care Liaison
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
EMPLOYMENT TYPE : Permanent
SECTOR : Warehouse Admin / Stock Control
BASIC SALARY : R20 000.00 Commission Fuel and Cellphone Allowance
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Professional and courteous demeanor with excellent communication skills in both English and Afrikaans
- Strong time management abilities with a focus on meeting deadlines and completing tasks with attention to detail
- Knowledge of indoor plant care and maintenance would be advantageous
- Ability to work in a handson proactive environment
- Computer literate with proficiency in Microsoft Word and Outlook
- Valid Code 8 Drivers License and reliable vehicle for travel to various client locations across Cape Town (including CBD Blouberg Century City)
- Indepth knowledge of the greater Cape Town area
- Previous sales experience and the ability to engage with clients effectively
- Strong interpersonal skills and good manners in all client interactions
DUTIES:
- Maintaining and strengthening relationships with existing customers
- Visiting customers daily
- Recording product descriptions on the client operating system and comparing them with relevant customer agreements
- Assisting the accounts department with monthly debt collections
- Promptly attending to customer care queries and taking necessary action
- Assisting operations staff when required
- Submitting completed weekly call reports
- Submitting a monthly updated client list
- Assisting the Consultant with administrative tasks (warehouse orders) and site visits
- Monday to Friday: 08:00 17:00
Should you not hear back from us within 10 working days please consider your application as unsuccessful. We will retain your credentials for future similar roles.
Employment Type
Full-Time
