Senior Personal Lines CSR j-58411
Senior Personal Lines CSR j-58411
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Job Description
Our client is a leading Ontario specialty insurance brokerage where employees are valued and provided with growth opportunities.
They are looking for people who are passionate about their work who want more than just a job. If you want to work with a brokerage that truly cares about their employees success then read on.
Job Overview:
Our client is committed to delivering exceptional customer experiences and offers a comprehensive suite of insurance products.
Responsibilities and Duties:
* Respond to customer requests via phone email etc.
* Process policy changes in real time.
* Perform front line underwriting and provide claims counselling
* Provide insurance advice and coverage recommendations.
* Deliver consistently excellent customer service.
* Ensure regulatory compliance.
* Demonstrate knowledge of underwriting rules.
* Advocate for customers while protecting the Companys brand.
* Adhere to brokerage service level agreements.
* Maintain timeliness and attendance.
Mandatory Qualifications:
* Familiar with EPIC
* Proficient on insurance company portals (Echelon CAA Economical Intact Aviva)
* Call centre experience a must
* RIBO license with 5 plus years of Brokerage experience
* Strong communication skills
* Customer Service / Sales experience
* Personal Lines Insurance experience
* Customercentric mindset
* Team player
* Ability to work under pressure
* Proficient typing skills
Offering:
* Great benefit package
* Annual salary reviews and raises (cost of living and meritbased)
* Coaching and career development plans
* Company events
Interested Call today to find out more!
ALWAYS ON THE HUNT FOR YOU
Michael Kamer
JOBBORN Executive Search Inc.
Recruiter for the Insurance Industry
BIG ENOUGH TO SERVE YOU small enough to know you
Required Experience:
Senior IC
Employment Type
Full-Time
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