Manager IT Operations
Manager IT Operations
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 140000 - 170000
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
We are a lean nimble and highly adaptive team that works seamlessly and transparently with our Brands in order for them to take the spotlight. We focus our efforts and talents to drive best practices capture new opportunities and accelerate performance across our portfolio of brands. Joining the a.k.a. Brands team means rolling up your sleeves digging into challenges creating and implementing new strategies and not being limited to the confines of a job title or job description. We all play on the same team and value the insights and contributions that every member of our team makes daily.
We are seeking a resultsdriven handson IT Operations Manager to oversee our companys daytoday information technology operations. This role is pivotal in ensuring system reliability efficiency of IT services and support of our business objectives. The successful candidate will manage IT infrastructure including cybersecurity user support and drive continuous improvement in our IT landscape. If you are passionate about technology management and want to play a key role in shaping the IT backbone of our organization we invite you to apply.
Job Responsibilities
- Oversee the daily operations of the IT systems and processes ensuring efficient and effective technical support for users across all systems and infrastructure.
- Develop and implement IT policies and procedures to ensure system reliability data security and compliance with relevant regulations.
- Collaborate with senior management to align the IT infrastructure with the strategic goals of the organization.
- Coordinate and manage IT projects ensuring they are delivered on time within scope and on budget.
- Provision users with hardware and software access including support
- Maintain quality service by establishing and enforcing organization standards.
- Ensure security of data network access and backup systems.
- Act in alignment with user needs and system functionality to contribute to organizational policy.
- Identify problematic areas and implement strategic solutions in time.
- Audit systems user access controls and assess their outcomes.
- Preserve assets information security and control structures.
- Monitor IT systems to ensure they meet the necessary demands.
- Maintain IT disaster recovery planning and .
- Manage vendors IT vendor partnerships and contracts.
Job Requirements
- Bachelors degree in Information Technology Computer Science or related field
- Minimum of 5 years of experience in IT operations system administration or infrastructure services
- Experience in Google Workspace Okta Jira Confluence Microsoft 365 Zoom and Slack required
- Proven experience in IT project management
- Strong understanding of computer systems (hardware/software) networks and cloud services
- Knowledge of IT governance operations and information security best practices
- Familiarity with ITSM frameworks such as ITIL and COBIT
- Ability to manage and prioritize multiple projects and tasks effectively
- Excellent problemsolving skills and the ability to think analytically
- Strong interpersonal and communication skills with the ability to communicate technical information to nontechnical staff
- Certifications such as ITIL PMP or equivalent are preferred
- Availability to respond to IT issues after hours as needed
$140000 $170000 a year
Salary range for this role is $140000 $170000/yr. The actual base salary offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.
Benefits of Working at a.k.a. Brands:
Working with a bestinclass company requires a bestinclass benefits and compensation offering. When taking on a role at a.k.a. Brands you will receive:
> Competitive marketbased compensation and financial incentives.
> A full range of companysponsored health and welfare benefits
> A sector leading 401(k) retirement program that matches 100 of your contributions up 5 of your pay
> Company Employee Stock Purchase Plan with a 15 discount
> Generous discounts across our directtoconsumer brands.
> A timeoff package that includes 35days off per year
> Learning development and stretch opportunities to help grow your career.
Equal Employment Opportunity Statement
a.k.a. Brands is an equal opportunity employer. We are committed to creating a diverse and welcoming workplace. To facilitate this we actively promote a culture of inclusivity internally and encourage both those with nontraditional backgrounds and candidates that identity as part of a traditionally marginalized community to apply for opportunities with us and our portfolio of brands. Additionally we routinely review our hiring practices and recruiting sources to eliminate both potential and actual bias in the hiring process.
If you need assistance or accommodation during the hiring process due to a disability please contact us at Please note that we do not respond to application inquiries or resume submissions via this email address.
CCPA Notice at Collection for California Employees and Applicants click here.
#akaBrands #akaBrandsCareers #akaYourCareer
Principals Only. No Agencies Please.
Required Experience:
Manager
Employment Type
Full-Time
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