Registration-Switchboard Clerk - Pemberton
Registration-Switchboard Clerk - Pemberton
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Job Description
Salary
Summary
The Providence Health Cares Health Information Management Administration team is hiring!
Learn more about the Health Information Management team check us out here.
Your duties will include:
Reporting to the Coordinator and/or designate performs a variety of registration and switchboard functions such registering patients for emergency services and diagnostic procedures in the computerized admission/discharge/transfer system. Processes admissions transfers and discharges. Operates the computerized telephone exchange locates personnel through the use of pagers answering services and the public address systems and responds to emergencies. Performs reception records management and other related clerical functions as required.
What does the Health Information Management team do
Health Information Management (HIM) is a leader in the collection storage and distribution of patient information within British Columbia. Our dedicated team of professionals are some of the first points of contact at Health Organizations sites. As a consolidated Lower Mainland department of Providence Health Care HIM has staff at about 40 geographically dispersed locations across Fraser Health Providence Health Care Provincial Health Services Authority and Vancouver Coastal Health.Approximately 1450 staff working the following Service Areas: Registration Records Management Transcription Services Health Information Exchange and Coding. Additional Corporate Services include: Strategic Planning Projects & Business Optimization Culture & Communications. There is room for growth and development and we aim to support our teams to flourish.
What You Bring
Education Training & Experience:
- Grade 12 and two years recent related experience or an equivalent combination of education training and experience.
Skills And Abilities:
- Ability to keyboard at 40 w.p.m.
- Knowledge of medical terminology.
What We Offer
- Competetive Salary: $27.56
- Inclusive culture: We respect the diversity dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents
Your Day to Day
- Interviews patients relatives and/or family to obtain registration information such as relevant personal and demographic information and responsibility for payment and registers patient in the computerized admission/discharge/transfer system.
- Accesses HealthNet as required to determine the patients healthcare number (PHN) or assigns a new PHN if required. Searches other databases as required.
- Completes and prints registration forms related to the documentation of patients and forwards this information to emergency/treatment areas. Obtains signatures as appropriate. Prepares and applies identity bands to patients.
- Receives payments for nonresident and selfpay charges and medical/surgical supplies; issues receipts and explains hospital policy regarding deposits. Receives and records patient valuables for safekeeping. Escorts patients or arranges to have patients taken to emergency/treatment areas.
- Assists with arrangements for patient transfers to other facilities by processing and forwarding required documentation.
- Follows established quality assurance procedures by reviewing and editing patient data; produces audit reports as requested.
- Retrieves patient records according to established policies and procedures and photocopies information. Files loose forms and reports in chart.
- Responds to requests for release of patient information for urgent continuity of care by performing duties such as receiving request retrieving charts photocopying and releasing in accordance with established procedures.
- Provides telephone exchange services by operating a computerized switchboard to receive and transfer calls utilizing pagers answering service and the public address system to contact individuals; takes messages for staff and forwards by telephoning directly.
- Responds to a variety of emergency signals for such situations as cardiac arrest threats and disasters by operating locating equipment and following established codes and procedures to notify appropriate individuals and departments.
- Performs clerical duties such as typing nontechnical material such as correspondence reports and labels sorting and preparing incoming and outgoing mail photocopying filing and operating the facsimile machine.
- Maintains inventory of supplies by completing order requisitions and submitting to supplier and/or Stores as required.
- Assists with the transition of new employees and students to the work of the area by demonstrating procedures and answering related questions.
- Performs other related duties as assigned.
We acknowledge that Providence Health Care and the new St. Pauls Hospital site is located on the traditional ancestral and unceded territory of the Coast Salish Peoples including the territories of the xmkwym (Musqueam) Skwxw7mesh (Squamish) and Sllwta/Selilwitulh (TsleilWaututh) Nations.
Employment Type
Unclear
