Transport Coordinator Behavioral Rehabilitation Center

Responsibilities include but are not limited to:

Functional Duties 60

• Safely and humanely transport dogs some of which are medically and/or behaviorally compromised to and from ASPCA facilities veterinary partners and partner shelters.

• Coordinate all aspects of animal transport with sending and receiving partners including lining up alternate drivers as needed

• Train staff from other areas to assist with transports including training on professional appearance maintaining clean and safe vehicles and safeguarding program assets and animals

• Support all aspects of animal transportincluding but not limited to:partner relations and quality assurance animal readiness proper transport fleet oversight and maintenance appropriate animal handling transport schedule routes emergency preparedness etc.

• Support development of efficient tools to track and verify all aspects of safe and humane transport operations fleet/vehicle maintenance and driver training and retention

• Participate in daily crossshelter rounds anticipating pending transports and collaborating with BRC colleagues to monitor capacity and discuss transports

• Collaborate with the veterinary team daily to ensure timely transfer of dogs in need of veterinary care

• Work closely with direct supervisors of backup drivers to ensure appropriate level of competent engaged backup transport assistance is available

• Oversee and track proper maintenance of program vehicles ensuring all fleet maintenance cleaning and inspections are current and properly logged

• Maintains inventory of supplies to ensure the viability of daily transports

• Serve as main contact person for management of transport inventory vehicle maintenance and asset logistics

• Participate in ASPCA Fleet and driver development opportunities

• Attend and participate in organizationwide workgroups and committees related to animal transport and vehicle requisition/disposition and maintenance

• Participates in required trainings and actively pursues professional development

• Perform other duties as assignedby Senior Director Operations.

Operational Support15

• Provide backup support for adoptions working directly with adopters to ensure high quality placements creating a positive experience for dogs and potential adopters eliminating ineffective barriers to adoption as needed

• Provide support for the Care & Enrichment Team assisting in daily animal care as the need arises during lowstaffing days or PTO.

• Assist in monitoring intake inquiries and assist in coordinating incoming dogs into the Behavior Rehab Center

• Provide support in the collection and management of animal health and behavior data

• Assist as requested in behavior treatments and evaluations as a novel person

• Maintain handling skills and develop strong collaborative relationships with colleagues by participating in playgroup behavior treatment loading dogs for transport veterinary exams and humane euthanasia as needed and when appropriate

Administrative and Operational Duties(25

• Maintain the Behavior Rehabilitation Centers drivers list keeping it current and in compliance with the ASPCAs guidelines verifying all requirements are met for each driver

• Attend and meaningfully contribute to all relevant BRC and ASPCA meetings

• Assume financial accountability for an ASPCA credit card and workrelated expenses

• Maintain all receipts and prepare monthly expense reports

• Understand and follow all ASPCA expense and travel policies

• Accurately track and report time worked time off and workrelated expenses

• Responsibly steward BRC assets

Core Values

Exemplifies the ASPCAs Core Values:

• Has Commitment and dedication to improving the lives of animals

• Demonstrates Ownership and feels responsible for outcomes

• Believes in Team that we are stronger together

• Seeks to Elevate others and reimagine what is possible

• Focuses on Impact specifically making change for animals

Education and Work Experience

• High School Diploma or GED required

• Professional or volunteer animal care experience with dogs is required

• Experience developing programs strongly preferred

• 5 or more years driving experience preferred

• Experience in animal transportation or veterinary/animal shelter services preferred

• Fear Free Shelter Program certification (approximately 5 hours) required or completed within 60 days of hire

Qualifications

• Must provide a valid drivers license upon hire and pass a motor vehicle history check demonstrating a safe driving history.

• Ability and willingness to travel up to 50 of the time.

• Ability to drive up to 8 hours per day 5 days per week and potential travel away from home as needed.

• Available to work a flexible schedule including days evenings weekends and holidays

• Fluent in the use of MS Word Excel PowerPoint; familiarity with shelter software systems or Salesforce a plus

• Excellent written and oral communication skills

• Able to regularly witness animals suffering medically and/or behaviorally

• Comfortable with humane euthanasia in theory and in practice

• Displays concern for the safety and wellbeing of self animals and others especially under stress

• Fosters collaboration by creating strong connections with colleagues at all levels and in all areas

• Builds strong work relationships based on trust respect and listening to understand

• Freely and generously shares knowledge skills and expertise with others

• Demonstrates genuine interest in the thoughts ideas and expertise of others

• Proactively problemsolves and takes appropriate initiative to implement solutions

• Flexible; can easily adapt to changes and help others do the same

• Resilient; bounces back from difficult and disappointing situations quickly

• Artfully flexes communication styles to best support diverse individuals

• Cultivates a climate in which diverse perspectives are solicited encouraged valued and respected

• Sets a high standard by exemplifying transparency integrity honesty and strong ethical principles

• Unafraid of hard conversations and approaches them openly quickly and kindly

• Views conflict as generative using disagreement to drive innovation improve communication clarify and articulate values and build stronger relationships

• Work takes place in a variety of environments and weather conditions including indoor climatecontrolled spaces where it may be noisy and outdoors where surfaces may be wet or uneven and extreme heat cold or precipitation is possible

• Ability to sit for extended periods while driving or working at a desk or computer

• Ability to lift and carry animals 50 pounds unassisted 100 pounds with assistance) and equipment such as food bags bedding and cleaning supplies

• Comfort and ability to handle and restrain animals safely and humanely particularly in stressful situations

• Ability to work in a physically demanding environment that requires standing walking bending squatting and/or kneeling for extended periods of time

• Work involves exposure to chemical and biological hazards such as medications cleaning products urine feces blood and sharp objects

• Ability to wear appropriate Personal Protective Equipment including but not limited to disposable coveralls respirators or face masks and booties