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AtCooper University Health Care our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most uptodate facilities equipment technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and parttime employees a comprehensive benefits program including health dental vision life disability and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
A nonexempt position responsible for performing a variety of duties in various ambulatory
settings including primary multispecialty specialty practices.
May be involved in both the clinical and administrative areas including assisting providers
with patient care and handling clerical environmental and organizational tasks.
Provides information to patients so they may fully utilize and benefit from the clinical
services.
Maintains working knowledge of regulatory standards and is accountable to sustain these
standards in daily operations.
Clinical direction oversight and competency review is provided by medical providers and
ambulatory professional development team in coordination with office management.
A nonexempt position responsible for the medical assistant care under the supervision of physicians providers and/or registered nurse(s) in various ambulatory settings. Clinical direction oversight and competency review is provided by medical providers and ambulatory professional development team in coordination with office management.
Greets patients and guests utilizing AIDET and provides excellent service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.
Accurately and efficiently performs many administrative duties in various ambulatory settings including but not limited to rooming functionality and documentation including but not limited to vitals pain reason for visit review of medications social surgical family and medical history. Completes work in the EMR inbaskets and telephone communication Mychart messaging and documents in medical record. Obtains reports results and medical records. Completes insurance and/or disability forms precertification and/or authorizations point of care testing transcribing orders or order entry (protocol). May be assigned to assist with bump lists wait lists and appropriate WQs.
May make appointments including followup appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits imaging and lab postvisit and during patient outreach.
Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool MyChart messaging and confirmation calls. May administer vaccines and documents appropriately and in accordance with established policies.
May collect specimens and handles per establish protocols including proper labeling and safety handling. Assists physicians/providers with monitoring and reporting lab results. File all reports labs radiology reports and miscellaneous correspondence in EMR and attaches results to appropriate orders. May obtain prior authorization for medications procedures and testing
Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office.
Electrocardiogram (EKG) vital signs venipuncture capillary and injection experience.
Epic experience preferred.
Excellent organizational written/verbal communication and teamwork skills.
Demonstrated performance of excellent customer service skills.
High School Diploma or Equivalent required.
Graduate of a postsecondary medical assisting education program accredited by NJAC(13:356.4 approved certifying body AND current certification from a recognized certifying board approved by NJ Board of Medical Examiners. A complete and current listing is available in the Human Resource Department.
Current BLS/CPR certification through the American Heart Association.
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