Benefits:
- Company parties
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
Experienced Front Desk Representative Wanted! Splash into spring with the best job!
Are you looking for a great gig where the work is actually fun Do you want to work somewhere you can get real job experience and make a difference Check out Goldfish Swim School! Were a rapidly growing award winning swim school franchise that is not your typical company!
We are seeking a Saturday evening Front Desk Representative to help grow our business! Our evening shifts start at 3:30 and run until 7:30 Monday and Wednesday or 8:30 Tuesday and Thursday. Our Saturday shift starts at 8:30 and lasts until 4:15. This person can also make some extra money by working our birthday parties and events! On open swim dates and birthday party dates this individual must be willing to start later in the day around 12:00 and work until 7:15.
We change lives! We help children reach their goals! We love our employees and reward them with awards bonuses and fun social events! We offer paid training and a set schedule to promote work/life balance. Even better Due to the rapid growth of our school advancement opportunities exist for the right candidate.
Benefits:
- Leadership opportunities
- Set schedule
- Competitive pay starting at $15 per hour
- Valuable work experience
- Flexible parttime scheduling
Requirements:
- Loves to work with children
- Excellent interpersonal communication and organizational skills
- Must pass background examinations (included with training)
Job Title: Front Desk Representative
Reports to: General Manager
FLSA Status: NonExempt
Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers and is responsible for presenting a positive image for the company.
Duties and Responsibilities:
- Answers telephones responds to inquiries takes messages and screens and directs phone calls in a professional manner.
- Processes student registrations using effective sales / customer service techniques.
- Resolves customer concerns using a WOW! Customer Service.
- Greets parents and students as they report to the front desk.
- Maintains cleanliness of the front desk area Snack Shack area changing areas restrooms and observation area.
- Checks voicemail and email correspondence and responds in a timely manner.
- Updates informational displays with accurate and timely promotions and literature.
- Makes calls to resolve open account problems.
- Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
- Fulfills other duties and responsibilities as assigned by the Employer.
Education/Experience: High school diploma GED preferred. Intermediate level computer skills required using Word Excel and other software systems.
Certifications and licenses: CPR First Aid and AED certification strongly preferred.
Work Environment: While performing this job the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.
Compensation: $15.00 $20.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.
When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job its an endless pool of possibilities opportunities and lifechanging moments!
Making Waves with Passion Purpose & Core Values!
At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about lifes accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.