TL;DR Version:
Who:A sales enthusiast with a gogetter approach good communication skills and a high interest in guiding and counselling candidates.
What:Provide guidance and a pleasant user experience to all the prospective applicants who apply for various programs at Kraftshala.
Why:If you are excited about driving growth for a startup by converting your leads into customers and generating revenue/leads for the business this is the role for you.
About us:Kraftshala is on a mission to help a million students launch their careers in marketing sales and more. Weve already helped thousands of students launch their marketing careers in companies like Performics Sokrati GroupM Nykaa Tata Cliq Coursera and are looking to add hundreds of thousands more in the coming decade.
Kraftshala is backed by a number of eminent investors including exunicorn startup founders and CXOs of global giants
Role Description:
- Convert student inquiries and leads into successful admissions by providing personalized guidance and support throughout the application process.
- Counsel prospective students apprising them of program features pedagogy curriculum and any other relevant information.
- Clarify questions and concerns pertaining to course offerings program selection and career planning to assist students in making informed decisions.
- Collaborate with the marketing team providing feedback to help drive traffic generate leads and optimize marketing strategies for maximum impact.
- Actively track and follow up on potential leads to ensure prompt communication and maximize conversion rates.
- Maintain accurate reports/data to track admissions data and performance metrics and provide regular updates to the Admissions Head.
- Stay uptodate with admissions policies procedures and industry trends to provide accurate information.
- Representing the organization professionally and building rapport.
What is the recruitment process:
As a small team its imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 4060 minutes.
- Setting Expectations:This will be a call to understand your profile briefly and share the details of the selection process.
- Assignment Round: An assessment designed to evaluate your fit for this role
- Skill Assessment Interview Round:This will be a conversation with one of our current Admissions team members wherein you can expect to be evaluated on your sales skills and other competencies needed for the job (mentioned above).
- Hiring Manager Interview Round:This will be a call with our Admissions Team Lead wherein you can expect to be further evaluated on whether youd be a good fit for this role.
- Culture Fit Conversation:A conversation with the Founder to see if there is a fit with the Kraftshala Kode.
- Extending an offer:If all goes well we will extend an offer mentioning the relevant details.
MustHave Skills:
- 02 years of experience in consultative sales.(We are not too fussed about the number of years. Experience is simply a proxy for capability which is what we really care for)
- Strong interpersonal skills with the ability to connect and engage with the candidates and other stakeholders.
- High levels of emotional intelligence in particular empathy and listening ability
- Ability to impact and convince with speaking and writing skills
- Results focus: The drive to meet targets follow up proactively change course when needed and persevere in the face of obstacles.
- Ability to multitask while managing operations effectively with good attention to detail.
- Strong organizational and time management skills with the ability to handle multiple tasks and meet deadlines.
- Strong communication skills in both English and Hindi with the ability to deliver information effectively and persuasively
- Functional knowledge of Microsoft Office tools including Word Excel and PowerPoint
GoodToHaves:
Experience in consultative selling.
Required Experience:
IC