Distribution Operations Manager - Nights
Distribution Operations Manager - Nights
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Job Description
QVC Group brings innovative products compelling content and unforgettable moments to millions of shoppers worldwide via social platforms streaming apps ecommerce sites and TV channels making every screena doorway to discovery delight and community.
The Opportunity
Reporting to the Senior Manager Fulfillment Center Operations we are looking for an Operations Manager responsible for returns and inbound operations. You will maintain benchmark levels of safety efficiency quality productivity continuous improvement within the building and throughout the supply chain and the hiring and development of management and hourly teams. You will work onsite in Piney Flats Tennessee and support the team on Nights MondayThursday.
Who We Are
HSN takes shoppers on a journey embracing the new exploring untrodden paths and bringing shoppers a unique perspective that enriches their lives. We offer a curated assortment of exclusive products and top brand names in health and beauty jewelry home/lifestyle fashion/accessories and electronics and incorporates entertainment personalities and industry experts to provide a unique shopping experience.
Your Impact
- Overall responsibility for understanding and meeting performance metrics to include developing/supporting the operations budget and identifying financial variances and the business/performance metrics that drive them
- Coach and assist Area Managers in handling disciplinary actions conflict resolution terminations and development of employees
- Conduct daily interaction with Area Managers to provide feedback on unit performance and progress towards goals
- Observe team production/accuracy data and provide guidance to supervisors in establishing new goals
- Identify and analyze root cause and effect and develop/execute action plans and decisions
- Build business improvement teams develop solution seeking environment that is engaged in process improvement
- Develop Fulfillment Center strategy through knowledge of business and direction while also supporting/understanding corporate vision and goals
- Strong understanding of WMS system functionality and test/identify new applications/processes to identify system capabilities and future benefits
What You Bring
- 7 years fulfillment/distribution experience with at least 3 years in a leadership role
- BA/BS degree or equivalent work experience
- Experience developing and managing Leaders and 50 team members
- Advanced knowledge of computer software including Microsoft Excel (can perform complex functions) Outlook and WMS
- Excellent management and project management skills
Remote work is not permitted in NYC at this time.
#LIJM1 #LIOnsite
If you enjoy being a part of a team creating experiences and delighting customers youll love it here. If youre excited about retail media social live streaming technology customer service design and more youll find amazing projects to work on.If you want to grow professionally and learn every day youll thrive with us. If you appreciate a company committed to inclusion and belonging for all youll be amazed at whats available for our team members. We offer a comprehensive Total Rewards package including competitive compensation health care benefits starting on day 1 401(k) paid time off tuition reimbursement employee assistance program parental leave paid volunteer hours company discounts and much more. Best of all working with QVC Group means friendly teams ambitious projects and fastmoving careers!
For QVC Group our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress Act With Empathy Be Brave Embrace the Future and Do Whats Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrierfree employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.
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Required Experience:
Manager
Employment Type
Full-Time
