Client Services Executive

Are you passionate about growing your skills in the worlds largest property & casualty insurer with excellent employee benefits and offices in 54 countries If so then we would love to hear from you!

We have an excellent opportunity for a Client Services Executive to join our Global Services team based in our Manchester office.

The main purpose of this role is to provide Account Management Services to allocated Global Accounts from the Multinational Portfolio this includes Captive Programmes.

You will also be required to manage the endtoend process in accordance with the Global Services Department Guidelines on some Global Accounts. Working with Assistant Client Service Executives to ensure that all administrative activities in connection with global programmes are carried out in time and to a high level of quality is another key aspect of this role.

Where required you will add timely processing instructions to our Multinational Account eXchange MAX system and liaise with Credit Control Reinsurance and local offices so that premiums can be debited and policies issued promptly ensuring accurate policy records are maintained on Chubb systems. The role also involves working closely with Credit Control Chubb Global Network offices and other Chubb departments to ensure resolution of accounting and processing problems.

Key Responsibilities:

• To ensure that Chubbs Service Standards are met and if possible exceeded in the implementation of Global Programmes.
• To build positive relationships with Clients their brokers and become the focal and contact point for all service matters relating to their accounts.
• To attend client/broker meetings and support Chubbs business development activities including presenting and demonstrating our global capabilities.
• To work closely with Global Client Executives and Underwriters to deliver agreed client service standards.
• To ensure that all handled programmes are implemented to agreed service standards and corporate guidelines.
• Working with Assistant Client Service Executives to guide/support them in account handling activities
• Supporting Chubbs business development and client relationship activities.
• Account handling and supporting Global Client Executives and Underwriters on relevant account/activities.
• Ensure Program Workbooks are completed in accordance with the Global Services Department standards.
• Forming relationships with Underwriters Clients Brokers Chubb Offices and other external parties.
• To work within the framework of Chubb ethical and service standards.
• Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department
• Incidental work that may be required to be completed that may be outside the scope of day to day work requirements.

• ALevels Standard or equivalent is desirable
• Chartered Insurance Institute Insurance Certificate is desirable
• Work Experience in Insurance Industry essential.
• Ideally some experience of servicing multinational insurance programmes but not essential
• Ideal candidate will have a meticulous approach to their work
• High levels of accuracy and attention to detail are critical
• Ability to problem solve and work in a very fast paced environment
• Strong verbal and written communication skills

WE OFFER IN RETURN!

Competitive salary annual bonus & pension scheme 25 days annual leave plus ability to purchase 5 additional days. Private Medical cover Employee Share Purchase Plan Life Assurance Subsidised gym membership. Comprehensive Learning & development offering Employee resource groups1 day annual Charitable leave Cycle to work scheme Employee Assistance program.

Integrity. client focus. respect. excellence. teamwork

Our core values dictate how we live and work. Were an ethical and honest company thats wholly committed to its clients. A business thats engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment thats collaborative and supportive.

Diversity & Inclusion. At Chubb we consider our people our chief competitive advantage and as such we treat colleagues candidates clients and business partners with equality fairness and respect regardless of their age disability race religion or belief gender sexual orientation marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.