Cincinnati Works is on a mission to eliminate poverty. We partner with all willing and capable people living in poverty to assist them in advancing to economic selfsufficiency through employment. The Career Coach will provide direct services to Members as he/she supports Cincinnati Works (CW) and our Partner Employers. The Career Coach will work collaboratively to promote positive employer/employee relations and create a work environment which attracts and retains highly talented energized productive and engaged Members who will eventually become employees at our Partner Employer sites. The Career Coach will be a trusted coach collaborating with Members on their journey to employment success. You will have the opportunity to work with the Member as you identify trends and barriers unique to the partnerships being supported. We are seeking an individual who would have the skills and ability to incorporate these ideas and allow us to expand our reach improving our Members lives enhancing their employability and making a meaningful impact as we eliminate poverty within the community. engaged employees. The Career Coach will be a trusted coach collaborating with Members on their journey to employment success. As an embedded role these individuals will be located primarily on the employer site. The Career Coach will become familiar with workplace culture and environment encourage an opendoor policy and build relationships with employees. They will connect employees to CW and company resources as needed. They may act as an advocate on behalf of the employee when appropriate. They will partner with managers on more complicated situations. Additionally there will be an opportunity to develop programs based on turnover trends and identified barriers unique to the employer partner being supported. PRINCIPLE RESPONSIBILITIES: (not allinclusive) 1. Provide the highest level of customer service to ensure that Members feel valued while modeling behaviors that the Member can emulated. 2. Strengthen the Members wisdom thought processes and directed action toward the future based on the individuals selfidentified goals and management of barriers. 3. Create an environment that allows for inquiry challenge and the stimulation of critical thinking around new ways of being thinking and acting. Often the endresult is new behaviors applicable to the Members whole life. This occurs through the application of his/her specific expertise and guidance of the Member to seek the best course of action for achieving goals and mitigating their barriers. 4. Focus on the Members job retention career advancement financial life and education goals by utilizing a variety of contact routines and methods as decided by the Member including meeting inperson virtually or by phone. 5. Leverage social media the USPS family or coworkers when necessary to ascertain the Members job performance and the identification of potential barriers. 6. Celebrate milestones and wins with Member. 7. Leverage an internal and/or external partner to promote and optimize Member efforts for success (financial coaching spiritual advising legal coordination staffing specialist behavior health) external partners (i.e. community employers) to determine the individuals advancement potential. 8. Use a variety of assessment tools and methods to assist the prospective Member in his/her development of an action plan and the ability to support a longerterm coaching relationship. 9. Assist the Member to focus on individual plans which include employment education life financial goals and the supportive services necessary to achieve selfsufficiency. MINIMUM REQUIREMENTS
- Work experience and/or postsecondary education/training demonstrating an ability to perform the duties as described.
- Experience working with the behaviors of atrisk populations.
- Strong internet and computer software skills; Outlook Salesforce Word Excel etc.
- Maintain daily files/records logs and tracking to ensure current and organized activity
- Coordinates a variety of projects simultaneously.
- Ability to research and implement customer feedback and tracking techniques
PHYSICAL REQUIREMENTS
- Essential physical requirements of the job: kneeling standing pulling climbing balancing
- Crouching walking lifting stooping bending tactile sense hearing reaching with hands andarms grasping pushing fingering repetitive movements talking.
- Ability to move up to 10 pounds
- Specific vision requirements: close vision distance vision color vision peripheral vision depth
- perception and the ability to adjust focus.
- Must be able to remain calm in a busy office environment
- Must be able to flex time to accommodate a varied schedule including days evenings andoccasional Saturday.
Take a few minutes to see how we work to accomplish our mission. Just to give you a glance at our secret sauce just imagine... Arecently divorced motherfacing compromised credit while balancing childcare costs with employment.
A man for whom an injury leads topainkiller addiction and the loss of his job.
Aperson with a criminal recordwho has no reliable transportation to get to the few opportunities available to them.
Often when a person does not have a job its not for lack of trying. But by having partnerships with area businesses and job connection professionals we help people apply existing skills and acquire new ones to gain employment. Take a moment and view these videos about CW.
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