Customer Service Account
Customer Service Account
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Job Description
Dana is a global leader in the supply of highly engineered driveline sealing and thermalmanagement technologies that improve the efficiency and performance of vehicles with both conventional and alternativeenergy powertrains. Serving three primary markets passenger vehicle commercial truck and offhighway equipment Dana provides the worlds originalequipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering manufacturing and distribution facilities.
Position Summary
Were looking for a Customer Service Account in Rovereto Location.
Main opportunities and challenges:
Critical analysis of current processes and tools aimed to continuous improvement. Potential reassigmnent to other departments (i.e. Logistics)
Main Responsibilities
Responsible for Order Fulfillment and Logistics processes of assigned customer accounts
Responsible of Customer Forecasting for assigned customers: consistency check of forecast forecast planning in SAP
Responsible for Customer Master Data of assigned customers
Responsible for the Logistics communication with assigned customers
Participates to the editing of Logistics contracts for assigned customers
Responsible for Price List Update of assigned customers
Job Position Requirements
Job position requirements
Education: University master degree
Professional background
Even short experiences in well structured companies is a plus
Hard skills
Essential:
Excel (advanced user)
Fluent in English
Familiar with most common Office automation softwares (email web browser)
Considered as a plus:
Other languages
SAP Sales & Distribution module
Fluent in other languages (i.e. German / French) is a plus
Soft skills
Brilliant in communication
Ability to negotiate
Capacity to work in a Team
Proactive and willing to grow
If you are not contacted within 60 days after your application the search should be considered filled. In compliance with law obligations and GDPR your application could be considered for further opportunities aligned with you profile
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Unsolicited Resumes from ThirdParty Recruiters
Please note that as per Dana policy we do not accept unsolicited resumes from thirdparty recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency person or entity.
Employment Type
Full Time
