Account Specialist
Account Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Why Choose Bottomline
Are you ready to transform the way businesses pay and get paid Bottomline is a global leader in business payments and cash management with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation we want you on our team!
The Role
We are looking for an Account Specialist to innovate win and grow with us. In this roleyou are responsible for helping to optimize and enrich the customer experience throughout the client lifecycle by supporting the Account Managers (AM) Associate Account Mangers (AAM) and Leadership team. You will support the team in leading Clients to their desired outcomes that will ultimately drive the retention and growth of Paymodes client base. Our goal is that the Specialists will grow into managing their own client portfolio as an Associate Account Manager or move to other parts of the business.
How youll contribute:
- Support our AMs and AAMs with managing their clients through operational activities data gathering/analysis and other planning activities
- Shadow the clientfacing teams to learn the Paymode business our clients and bank partners and what it takes to be a highperforming Account Manager
- Analyze key data points to understand client usage and opportunities for growth or risk mitigation
- Develop an understanding of the Paymode solution and other key functional areas in the business
If you have the attributes skills and experience listed below we want to hear from you:
- Strong interest in going into a customerfacing role such as sales customer success or account management
- 12 years of experience (within a Software/High Tech company highly preferred) but other relevant experience welcomed
- Exceptional interpersonal written and verbal communication skills
- Lifelong learner who is always curious to try new things
- Highly analytical with an interest in how data can be used to drive decisions
- Detailedoriented organized with effective time management skills
- Always positive driven to excel enjoys taking ownership and working collaboratively
#LIKK1
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. Were proud to be an equal opportunity employer committed to creating an inclusive and open environment for everyone.
Required Experience:
Unclear Seniority
Employment Type
Full Time
