Implementation Consultant

Every day the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced sneak) comes in. Snyk is a developer security platform that makes it easy for development teams to find prioritize and fix security vulnerabilities in code dependencies containers and cloud infrastructure and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

Joining Snyk means embracing our core values: One Team Care Deeply Customer Centric and Forward Thinking. As a member of our team youll have the opportunity to thrive in a dynamic environment where fostering collaboration leading with empathy driving business impact and inspiring trust are at the heart of everything we do.

Job location: Remote in the UK

Our Opportunity

Snyk is expanding our Customer Success team and hiring an Implementation Consultant. In this role you will partner closely with Development and Security leaders from Snyks customer organizations to enhance their security programs using the Snyk Cloud Native Application Security Platform.

As Snyk continues its rapid growth across our customer base the demand for our postsales teams has increased. This creates a unique opportunity to deliver a worldclass onboarding experience with a primary focus on EMEA. Youll also work with global customers and while we do our best to keep meetings within normal working hours some evening calls may occasionally be required.

Were looking for someone with a strong understanding of the SDLC consulting best practices and enterprise DevOps architectures. The ideal Implementation Consultant will have a technical background exceptional client and project management skills and the ability to lead handson technical work while managing multiple onboarding engagements simultaneously.

Youll spend your time:

• Delivering value to our customers by owning project delivery from kickoff to completion for customer implementations.
• Communicating regularly with project stakeholders on status timelines and risks throughout the implementation phases.
• Leading project kickoffs planning sessions and regular delivery meetings.
• Facilitating customer outcomes across teams to achieve positive results.
• Managing and refining Snyks onboarding practices for continuous improvement.
• Representing customers technical requirements to internal and external stakeholders.
• Collaborating with Sales Product Management Engineering and Support to accelerate customer onboarding.

What Youll Need:

• 3 years of technical consulting or customerfacing experience particularly in SaaS software implementation.
• A working knowledge of SDLC and DevOps methodologies.
• The ability to clearly articulate complex technical issues.
• An interest in application security and an understanding of the importance of a developerfirst approach.
• Experience with CI/CD and DevOps tools.
• A consultative mindset with the technical aptitude to align people technology and processes.
• Excellent communication skills and a structured disciplined approach to problemsolving relationshipbuilding and project management.
• Willingness to travel up to 15 of the time.

Wed be Lucky if You:

• A degree in Computer Science and programming experience.
• Experience as a Technical Account Manager Solution Architect Sales Engineer or a similar role in AppSec CI DAST SAST or DevSecOps products and services.
• Security certifications such as CEH CISSP CSSLP or similar.
• Proficiency in scripting languages such as Python JavaScript or similar.
• Experience with enterprisescale web development technologies and microservices.

#LICH2

We care deeply about the warm inclusive environment weve created and we value diversity we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether youre the right person do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups to global benefits that help our employees prioritize their health wellness financial security and a work/life blend we aim to support our employees along their entire journeys here at Snyk.