Associate Operations
Associate Operations
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Job Description
Valence has built the firsttomarket AI native coaching platform for enterprise offering personalized expert and humanlike guidance & support to any leader or employee. At Valence were not just talking about the future of work were actively shaping it.
From your first interaction with us youll notice were different. By working here you wont just implement solutions for our clients; youll be helping to architect the future of leadership in the age of generative AI. And well be honest this is not for everyone. But for those with an insatiable desire to work fast on complex unsolved challenges with some of the best talent in tech this could be the careerdefining opportunity youve been waiting for.
The Role
In this role youll be at the forefront of enabling our teams success through exceptional operational and administrative support. Youll manage a diverse portfolio of responsibilities across People & Ops working closely with our leaders. This highimpact role requires you to juggle multiple priorities while maintaining meticulous attention to detail driven by a service mindset and experience in fastpaced environments. Your responsibilities will span the entire organization from coordinating onboarding processes to supporting accounting work and special projects. Youll be essential in maintaining the operational excellence that allows our leadership team to focus on scaling the business.
About Valence
Were a Series A B2B SaaS company backed by Insight Partners thats pioneering the first generative AI leadership coach for large enterprises. Our mission is to transform how the worlds biggest companies approach learning and development helping teams work better together. Weve been featured in Harvard Business Review and our client list reads like a Whos Who of global business including CocaCola Nestl General Mills ServiceNow AstraZeneca Prudential Citi CVS and Bristol Myers Squibb.
What Youll Do
- Drive administrative excellence by supporting team members with travel calendars expenses and general administrative needs
- Support financial legal accounting compliance operations spanning documentation contracting client communications and data entry
- Support office management and initiatives including team events office supplies and coworking space arrangements.
- Support HR operations including onboarding/offboarding processes benefits administration and team requests.
- Execute special projects such as contract organization credit card reconciliation and software subscription management
- Provide dedicated support for logistics meeting coordination and administrative tasks for the Operations team
- Maintain and optimize operational tech stack
- Other administrative tasks as needed
What Were Looking For
- Previous experience in Operations Administration or in a similar hightouch support role.
- Proven track record in a fastpaced tech environment
- Exceptional organizational skills with strong attention to detail
- Outstanding communication abilities and serviceoriented mindset
- Critical thinking skills and ability to work independently
- Ability to manage multiple priorities while maintaining high quality of work
- Comfort with ambiguity and ability to thrive in a scaling organization
- Experience with HR/recruiting tools and general tech stack
What Youll Get
- Ownership of critical operational processes regardless of seniority
- Strong ties to the executive team a culture of transparency and engagement with strategic decisions
- Options from day one which means you will be on the ownership track right away
- Competitive salary and equity packages
- Comprehensive health coverage (medical dental and vision) from day 1
- Provision of anything you need to be successful learning tools hardware office equipment software
- Generous PTO companywide R&R shutdowns and paid leave for parents
- A WFH stipend phone stipend and support to work in an office as needed.
Location and Work Environment
This role is 3 days a week minimum in office in Toronto. Candidates must be comfortable working with colleagues in different time zones (US/UK) and have valid work authorization in Canada.
Diversity and Inclusion
We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions please reach out to Allison Langille Head of People at .
#LIHYBRID
Required Experience:
IC
Employment Type
Full-Time
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