Customer Operations Tooling Optimisation Specialist mfx
Customer Operations Tooling Optimisation Specialist mfx
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Salary Not Disclosed
1 Vacancy
Job Description
Were looking for a tactical midfielder to join our Customer Operations squad someone who can read the game link up the technical backline with our frontline teams and always keep the ball moving forward.
As part of the CO Tooling Optimisation team youll be central to our game plan: improving the efficiency effectiveness and performance of Customer Operations. Youll scout opportunities coach in new tools and keep play flowing smoothly between our systems and the business. Ready to kick off
Your playing field:
- Analyze existing processes and suggest smarter moves for a smoother customer journey.
- Take ownership of key projects ensuring highquality delivery using triedandtested project management tools.
- Organize participate and lead workshops and meetings with stakeholders from across the club.
- Be the voice of Customer Operations when talking tactics with our tech teams.
- Lead the implementation of new tools and tech and make sure your teammates are ready for the change.
- Streamline operations keeping all stakeholders in the loop with clear consistent communication.
Qualifications :
Which skills should you bring to the pitch:
- Qualifications. Youve got a degree (Bachelor or Master) in a relevant field or the experience to match it.
- Experience. Youve had in a similar position before bringing handson knowledge from Customer Operations or Project Management.
- Industry Knowhow. Bonus points if you understand the game especially in sports betting or iGaming.
- Project Management Pro. Youre tactical with your planning confident with methodologies and skilled in stakeholder management.
- Innovation Mindset. A creative selfstarter whos always ready to try a new formation.
- Communication Skills. Youre fluent in English and can confidently talk strategy with teammates from all areas of the business.
- Analytical Skills. Quick on your feet when it comes to solving problems and making smart decisions.
Additional Information :
This is how we score with you:
- Established International Group. We have a solid foundation on which to grow.
- Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential.
- Relocation Support. To make your move to Malta as smooth as possible.
- Competitive Package. We care for our employees offering a competitive salary Private health and dental insurance and subsidized parking.
- Onsite childcare. Worried about where to leave your 3 yearold kids Weve got a game plan.
- Gym Allowance. Because we love Sports!
- Modern offices. Our very own Tipico tower provides an openplan space with the latest technology.
- Events. Sponsored Charity and Team gatherings we like to have fun together as one team and reinforce our connections.
- Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.
Think a career at Tipicos right for you Apply now and join our winning team!
If you have any questions or comments about this role our TA team is happy to help you! Feel free to reach out to us on our social media channels
We look forward to your application!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
