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Operations Manager
Empire Real Estate Adirondack Hotel Complex
Company Overview:
Empire Real Estate is a prominent hospitality company operating three hotels across the beautiful Adirondacks. Our locations in Chestertown Lake George and Saranac Lake are dedicated to providing excellent guest experiences through outstanding service.
Position: Operations Manager
Location: Adirondack Hotel Complex Chestertown Lake George Saranac Lake
Responsibilities:
As the Operations Manager at Empire Real Estate you will play a crucial role in overseeing the maintenance and daytoday operations of our three hotel complexes. Your responsibilities include:
Facility Management: Ensure the proper functioning and maintenance of all facilities within the hotel complexes addressing any issues promptly.
Operational Oversight: Manage and supervise daily operations to guarantee the highest level of service and guest satisfaction.
Staff Coordination: Collaborate with various departments to streamline operations enhance efficiency and maintain a positive work environment.
Client Interaction: Utilize interpersonal skills to engage with clientele during the peak season (May August) addressing concerns and ensuring a positive guest experience.
Basic Handy Skills: Possess a fundamental understanding of maintenance tasks allowing you to address minor issues and coordinate with maintenance staff for more extensive repairs.
Qualifications:
Experience: Minimum of 2 years in a hospitality management role with a focus on operations and facility management.
Skills:
Strong interpersonal and communication skills for guest interaction.
Basic handy skills for addressing minor maintenance issues.
Organizational and multitasking abilities to handle diverse responsibilities.
Availability: Willingness to work during peak season (summer months May to August) when guest interaction is at its highest.
How to Apply:
If you are a dynamic individual with a passion for hospitality and possess the skills required for this role we invite you to submit your resume and a cover letter detailing your relevant experience to . Please include Operations Manager Application Adirondack Hotels in the subject line.
Application Deadline: 12/31/23
Empire Real Estate is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
Join us in contributing to positive guest experiences in the heart of the Adirondacks!
Required Experience:
Manager
Full Time