Client PartnerAccount Manager
Client PartnerAccount Manager
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Job Description
Position Summary
Key Responsibilities
Extensive experience managingretail clients.
Strong understanding of theenterprise application and retail IT landscape;Digital Commerce experienceis a plus.
Develop and execute strategies to expand existing client relationships.
Collaborate with crossfunctional teams to develop solutions that meet client needs includingsoftware development data analytics cloud computing application services and digital transformation.
Manage the overall client relationship ensuring client satisfaction identifying opportunities for upselling and crossselling and addressing any issues or concerns.
Provide oversight for all services delivered to the client.
Offer thought leadership and industry expertise to clients staying updated on the latest technology trends and innovations.
Collaborate with internal teams to create and deliver proposals presentations and other clientfacing materials.
Manage the financial aspects of client relationships including forecasting budgeting and maintaining margins.
Develop and maintain a deep understanding of the competitive landscape and key players in the IT services industry.
Participate in industry events conferences and other activities to build a personal brand and network within the technology sector.
Requirements
812 years of successful experience in selling IT services and Digital services with a focus on offering nextgeneration solutions across Retail.
Strong understanding of the IT services industry with the ability to communicate complex technical concepts to clients effectively.
Proven business acumen with a solid grasp of the Retail IT landscape; Digital Commerce experience is preferred.
Ability to manage both hunting and farming activities in existing accounts.
A proven successful and savvy sales executive with high energy excellent communication skills and the ability to build immediate respect and acceptance based on experience and interpersonal skills.
Comprehensive understanding of targeted industry business environments issues and trends affecting technology spending.
Handson executive with the ability to successfully integrate into a highperforming team.
Strong dealclosing abilities and a track record of building executivelevel customer relationships.
Business acumen and financial (P&L) management skills with a metricsdriven approach.
Proven experience managing large global teams encompassing both technology and delivery perspectives.
Exceptional interpersonal skills including teamwork facilitation and negotiation.
Ability to adapt to changing client needs and market conditions.
Demonstrated effective leadership and analytical skills.
Required Experience:
Manager
Employment Type
Full-Time
