Human Resources Manager
Human Resources Manager
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-04-2025
Job Description
Q Center is looking for a Human Resources Manager to join our team!
Job Summary
The Human Resources Manager is responsible for assisting with and directing the daytoday activities of the Human Resources (HR) department including recruiting hiring orientation training employee relations and enforcing Q Center policies and procedures.
This position is onsite with a schedule that may include evenings and weekends generally a 45 hour workweek.
Starting rate for this position is $60000/year.
Benefits
- Paid time off
- 401(K) with employer match
- Holiday Pay
- Medical Dental and Vision Insurance with Wellness Credits
- Employee Assistance Program
- Basic Life AD&D
- Disability Benefits
- Employee Meals
Education & Experience
- At least 3 years of experience in Human Resources in a hotel or a related industry preferred.
- Bachelors degree in Human Resources Business Administration or related field required.
- SHRMCP or SHRMSCP preferred.
- Knowledge of HRIS and ATS systems.
- Proficient in Microsoft Office to include Excel and PowerPoint.
- Fluency in both Spanish and English preferred.
Physical Requirements
- This position is onsite with a schedule that may include evenings and weekends generally a 45 hour workweek.
- Light work Exerting up to 20 pounds of force occasionally and/or 100 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
- Prolonged periods of sitting at a desk and working on a computer
Fundamental Requirements
- Associate must at all times be attentive friendly helpful and courteous to all guests and fellow associates.
- Maintain a professional working relationship and promote open lines of communication with managers associates and other departments.
- Oversee and manage the daily operations of department and associates.
- Uphold quality standards and maximizing levels of associate and guest satisfaction.
- Define and implement department objectives and standard operating procedures.
- Develop labor schedules to align with operation needs ensuring guest and client satisfaction; make changes fortheweek intheweek as business changes occur and effectively communicate changes timely and appropriately.
- Interview candidates for open department positions and follow standards for hiring approvals.
- Conduct departmental training departmental meetings developing associate morale and skills.
- Motivate coach and counsel all department personnel according to Q Center Policy.
- Conduct associate performance reviews in accordance with Q Center standards.
- Ensure training and compliance of all associates on Standard Operating Procedures Q Center policies technical tasks and risk management is achieved.
- Operate all aspects of the department computer system including software maintenance report generation and analysis and simple programming.
- Keep immediate supervisor fully informed of all problems or matters requiring their attention.
- Respond to all associate and guest requests problems complaints and/or accidents presented through various channels in an attentive courteous and efficient manner; follow up to ensure guest and associate satisfaction.
- Review track and document compliance with mandatory and nonmandatory training continuing education; including safety training antiharassment training professional licensure and certifications.
- Manage the talent acquisition process including sourcing recruiting interviewing hiring and onboarding of qualified job applicants for open positions; collaborate with departmental managers to understand skills and competencies required for openings. Develop and implement strategies for retention and career development.
- Responsible for opening and closing employment requisitions promptly within the ATS.
- Assist with investigations and resolution of associate issues concerns and conflicts.
- Conduct or acquire background checks drug screens and employment verifications.
- Upload signed and acknowledged job descriptions; maintain accurate records for an transfer/promotions.
- Assess associate eligibility verifications utilizing eVerify.
- Support associates with transfer requests and procedures.
- Assist with maintaining personnel and confidential files ensuring upkeep of all associate records and files.
- Maintain and update HRIS database records and onboarding process along with paperwork for new hires terminations and other status changes as documented on Personnel Action Forms (PAFs) as needed.
- Compile HRIS reports as needed.
- Design develop and implement training programs that enhance associate skills service quality and operational efficiency in the hospitality industry. Monitor and evaluate training effectiveness through assessments and feedback.
- Organize workshops seminars and coaching sessions to enhance associate engagement and professional growth.
- Coordinate with department leaders to identify training needs through associate and manager feedback and industry trends to develop targeted learning initiatives.
- Develop and facilitate leadership and career development programs to prepare associates for career advancement including the mentorship program.
- Develop and conduct new hire orientation and onboarding programs to ensure a smooth integration into company culture and policies including associate recognition programs.
- Perform routine tasks required to administer and execute human resources programs including but not limited to leaves of absence ADA accommodations Workers Compensation disciplinary matters disputes and investigations performance and talent management recognition and morale and training and development.
- Handle employmentrelated inquiries from applicants associates and supervisors referring complex and/or sensitive matters to the appropriate staff.
- Maintains compliance with federal state and local employment laws and regulations and recommend best practices.
- Maintain knowledge of trends best practices regulatory changes and new technologies in human resources talent management and employment law.
- Serve as a point of contact for plan vendors and thirdparty administrators.
- Continuously evaluate and revise internal processes to reduce costs and increase efficiency.
- Partner with local universities culinary schools and professional associations to establish a pipeline of talent.
- Provide excellent service and support to associates.
- Design and distribute materials for communication to enhance understanding of the companys HR processes regarding associate recognition.
- Ensure overall associate and guest satisfaction and safety.
The Q Center:
Q Center is more than a conference center its an experience! With 40 years of experience in meeting planning and special event production Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest fullservice conference facilities in the Midwest our vast 150000 squarefeet of IACCcertified meeting and event spaces regularly host a variety of occasions from largescale Fortune 500 company meetings to small business training and special events like fundraisers and galas. One thing is for sure food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine we aim to make every guest experience beyond expectations. Q Center isnt just for business meetings and conferences our multitalented team and event space makes us one of the Midwests premier special event venues!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law.
If you require a reasonable accommodation to complete an application please email your request toand provide the job title to which you are applying.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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