Digital Transformation Engineer
Digital Transformation Engineer
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1 Vacancy
Job Description
Job Description
Our client is a leading technologydriven company dedicated to enhancing digital transformation within their operations. They leverage cuttingedge cloudbased tools automation and integrations to drive efficiency optimize workflows and improve user experiences. As part of their commitment to innovation they are expanding their digital transformation initiatives and seeking a skilled professional to support their ongoing efforts.
Our client is looking for a Digital Transformation Engineer who is passionate about optimizing business processes through smart technology solutions. The ideal candidate will have expertise in IT or digital transformation with experience in configuring customizing scripting and integrating CRM systems reporting tools and customer service platforms.
This role offers the opportunity to work closely with the IT Manager to implement automation streamline processes and integrate platforms using APIs. If you have a strong technical mindset an ability to problemsolve and an interest in system integrations and workflow optimizations this role is for you.
Key Responsibilities:
- Lead the configuration customization and integration of CRM reporting and customer service systems.
- Collaborate with the IT Manager to execute digital transformation projects on time and within scope.
- Automate repetitive processes integrate systems using APIs and develop custom workflows to improve operational efficiency.
- Provide handson implementation support for system upgrades integrations and changes.
- Troubleshoot technical issues related to CRM platforms automation scripts and system integrations.
- Document system configurations and process workflows to ensure seamless knowledge transfer.
- Engage with internal stakeholders to understand requirements and recommend the best technologydriven solutions.
MustHave Requirements:
- Experience: 35 years in IT or digital transformation roles.
- CRM Experience: Proficiency in Zoho Salesforce or similar CRM platforms including customization and integration.
- Programming Skills: Knowledge of Python JavaScript or similar scripting languages for workflow automation.
- API Integration: Handson experience in integrating different platforms and data sources via APIs.
- ProblemSolving: Strong analytical skills to troubleshoot and optimize digital transformation processes.
- Collaboration: Ability to work closely with IT leadership and crossfunctional teams.
NicetoHave Requirements:
- Software Engineering Knowledge: Understanding of robust software engineering principles is an advantage.
- Process Improvement: Experience in process analysis requirement gathering and workflow optimization.
- Technical Documentation: Ability to create clear documentation for integrations and process workflows.
Employment Type
Full-Time
