Engineering Manager
Engineering Manager
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Job Description
Youll report to: Christine Ramsden Head of Engineering
Team: Technology
Location: UK based RemoteFirst. We have an office in London (Monument) that you can use as frequently or as little as you like
Salary Range:per annum
Role Type: FullTime Permanent
Start date: As soon as possible
Visa / Sponsorship Available: Not Available
The Engineering Manager Role
As we continue our mission to be the marketleading underwriting software platform for agile insurers we are excited to kick off the search for a Engineering Manager.
As the Engineering Manager at Send youll be given the opportunity to lead a crossfunctional team of engineers providing strong technical leadership and guiding the delivery of valuable products and services to Sends customers. Youll be responsible for ensuring the delivery of highquality maintainable code and ensuring the team achieves their committed sprint goals.
Your role will involve coaching and mentoring crossfunctional engineers and continuously improving agile practices and ways of working. Additionally youll play a key role in influencing the technology strategy and leveraging data to drive improvements across the software development lifecycle (SDLC).
About Send
In 2017 the three founders of Send (Andy Moss Ben Huckel and Matt McGrillis) had a vision to reshape and enhance the underwriting processes of commercial insurers by fusing advanced technology and deep expertise.
2019: Delivered a commercial and specialty Underwriting Workbench for a leading global insurer (a major FTSE 100 carrier and one of the UKs top five composite insurers) streamlining operations driving efficiencies and providing forward visibility.
2022: Won three awards for the Underwriting Workbench and raised $10m in Series A funding to expand in the UK and US.
2023: Launched Smart Submission a standalone component of the Underwriting Workbench and was named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment.
2024: Named a Top Provider in the Datos P&C Workbench report and a Leader in the Celent Underwriting Workbench reports in both North America and Global Markets.
Our vision is to be the marketleading underwriting software platform for agile carriers.
#loveunderwriting
Our Funding
From 2017 to 2022 we bootstrapped our growth journey transforming into a profitable and stable company. In November 2022 after a year of customer and team growth we successfully obtained $10m in Series A funding to accelerate our expansion in the UK and US and our product development. We enjoy the support and expertise of our investors Mercia and Breega.
We are currently preparing our Series B funding round and looking forward to the growth acceleration this will facilitate.
The Send Team
In the past year Send has experienced remarkable team growth expanding by over 50 to a team of 80. At the start of 2024 our team was based in the UK and Poland. Weve taken significant strides towards establishing a global presence and now have team members across the US and India all working collaboratively to be the marketleading underwriting software platform for agile insurers.
What Youll Be Doing as an Engineering Manager
- Team Leadership: Lead a crossfunctional team of engineers fostering a collaborative and highperformance environment.
- Coaching and Mentoring: Coach and mentor engineers supporting their professional growth and development.
- Sprint Delivery: Ensure the team delivers sprint goals and commitments.
- Technical Leadership: Provide technical leadership to guide system design and architecture ensuring alignment with defined standards.
- Backlog Management: Work with the product manager to balance the teams backlog prioritising both the technical and product roadmaps.
- Code Quality: Ensure the team delivers highquality testable and maintainable code.
- NonFunctional Requirements: Ensure solutions meet nonfunctional requirements such as security reliability and performance.
- Agile Practices: Continuously improve the teams ways of working and agile practices fostering a culture of continuous improvement.
- Technology Strategy: Influence the technology strategy aligning it with the companys goals and vision and the product strategy.
- DataDriven: Capture data on all aspects of the teams performance and health to drive continuous improvement.
- Developer Experience: Identify and address friction points across the SDLC to improve the developer experience and enhance productivity.
The Skills and Experience Needed for the Engineering Manager Role
- Proven experience as a senior software engineer and Engineering Manager (or similar leadership role) within a technologydriven environment.
- Strong technical background with experience in system design and architecture.
- Excellent coaching and mentoring skills with a focus on supporting engineers professional growth.
- Demonstrated ability to balance technical and product priorities.
- Deep understanding of agile methodologies and best practices.
- Strong problemsolving skills and attention to detail.
- Excellent communication and interpersonal skills with the ability to collaborate effectively across teams and departments.
- Experience in ensuring solutions meet nonfunctional requirements such as security reliability and performance.
- Strong analytical skills with the ability to leverage data to drive continuous improvement.
Whats on Offer Life at Send
Health Insurance through AXA covering medical dental optical mental health and therapies plus access to Spill for free confidential mental health support and therapy.
Life Insurance covering four times basic salary and Income Protection for up to 36 months at 75 of salary including rehabilitation support.
Pension Scheme Salary sacrifice pension scheme through Royal London. Send contributes 8 with an employee minimum of 4.
Time Off 25 days annual leave for all colleagues plus public holidays. We also offer volunteering time and a wellness day.
Enhanced Parental Leave Enhanced parental leave package including 12 weeks of fully paid leave for all new parents and additional support for birthgiving parents.
Learning and Development Annual budget to use through Learnerbly giving you access to books courses conferences and resources to support your development.
Check out Sends public Handbook for more information on our product recruitment process team benefits and much more.
Engineering Manager Interview Process
Our recruitment process for the Engineering Manager role will consist of three interviews.
Stage 1 Intro call with our inhouse recruiter Liam 30 minutes) This will cover your background motivations and communication along with a chance to get to know Send and the role better.
Stage 2 Interview with Chris Newton CTO and Sarah Wilkins Head of Quality 45 minutes)
Stage 3 Technical & leardership interview with one of our Tech Leads Engineer and Christine Ramsden Head of Engineering(1 hour)
30minute call with a Send Founder
At Send our focus lies in enhancing our culture rather than building a team that fits a cultural alignment. We recognise from our experience that a diverse equitable and inclusive team enhances our innovation creativity decisionmaking overall performance team success and much more.
When considering applying for a role that has captured your interest we encourage you to submit an application even if you dont meet every requirement. Studies show that women Indigenous people and individuals of color are less likely to apply for jobs unless they meet every qualification and requirement detailed within the job advert. At Send we aim to break away from this trend.
When it comes to growing the team we welcome everyone to apply irrespective of your background ethnicity or culture. We are committed to thoroughly reviewing all applications and refraining from discrimination based on race ethnicity color religion and belief national origin sexual orientation age marital status or civil partnership family status pregnancy and maternity disability (both visible and invisible) gender identity or expression or any other legally protected status.
We understand that fostering inclusive hiring practices is a continuous journey that requires dedication and ongoing improvement. We welcome any feedback you may have regarding our hiring or interview processes.
If you have any specific needs or additional requirements please feel free to share them with us in the designated space on your application. Our aim is to ensure a smooth and comfortable application and interview process as possible.
Need help with your application or have additional questions regarding the role Email
Required Experience:
Manager
Employment Type
Full-Time
