Operational LD BP UK ROI

Job Title: Operational L&D Business Partner

Location: Gurugram India

About ICG Medical:

ICG Medical is a leading global healthcare recruiter with a focus on nurses (all specialities) midwives and home care/healthcare workers. Our company vision is to improve patient care. The DNA make up of our business stems from our core values: Open Family and Passion. The business is made up of three recognised healthcare recruitment brands: Greenstaff Medical Clinical24 and Cromwell Medical. Each deliver tailored solutions for our candidates and clients from our offices in the UK Ireland India South Africa China Philippines Australia Canada and the USA.

Job Summary:

We are seeking an experienced and dynamic Operational Learning & Development (L&D) Business Partner to join our team. The ideal candidate will be responsible for driving the learning and development strategy across the organization ensuring alignment with business goals and objectives. This role involves partnering with various business units to identify training needs develop and implement learning solutions and measure their effectiveness to enhance employee performance and organizational capability.

Key Responsibilities:

1. Strategic Partnership:

• Collaborate with business leaders and HR partners to understand the strategic goals and challenges of the organization.
• Develop and implement L&D strategies that support business objectives and drive performance improvement.
• Act as a trusted advisor to stakeholders providing insights and recommendations on L&D best practices.

• Conduct thorough training needs analyses to identify skills gaps and development opportunities.
• Utilize data and feedback from performance reviews employee surveys and other sources to inform L&D initiatives.

• Design develop and deliver a variety of learning programs including onboarding leadership development technical training and soft skills enhancement.
• Utilize various delivery methods such as elearning workshops coaching and blended learning approaches to ensure effective knowledge transfer and application.

• Implement robust evaluation methods to measure the effectiveness and impact of L&D programs.
• Analyze training metrics and feedback to continuously improve and optimize learning solutions.
• Report on L&D outcomes and ROI to senior management and stakeholders.

• Support organizational change initiatives by developing and delivering training programs that facilitate smooth transitions and enhance employee adaptability.
• Provide guidance and support to managers and employees during periods of change.

• Stay current with L&D trends tools and technologies to ensure the organization adopts innovative and effective learning solutions.
• Leverage learning management systems (LMS) and other technologies to enhance learning experience and streamline administrative processes.

• Mentor and coach managers and leaders to develop their capabilities in leading and developing their teams.
• Foster a culture of continuous learning and development across the organization.

Qualifications:

• Bachelors degree in human resources Organizational Development Education or a related field. Masters degree preferred.
• Minimum of 23 years of experience in Learning & Development with a proven track record in designing and implementing successful training programs.
• Strong understanding of adult learning principles instructional design and training methodologies.
• Excellent communication presentation and interpersonal skills.
• Ability to influence and build relationships with stakeholders at all levels of the organization.
• Strong analytical skills with the ability to interpret data and make datadriven decisions.
• Proficiency in using learning management systems (LMS) and other relevant technologies.
• Certification in L&D or related fields (e.g. CPLP SHRMSCP) is a plus.
• Strategic thinker with a handson approach.
• Proactive and selfmotivated with a passion for learning and development.
• Adaptable and open to change in a fastpaced environment.
• Strong problemsolving skills and attention to detail.
  
  

At ICG Medical we value innovation collaboration and excellence. Joining our team means being part of a dynamic environment where your contributions make a significant impact. We offer competitive compensation opportunities for professional growth and a supportive work culture.