Operation Specialists BPO Position - UW Pune Location
Operation Specialists BPO Position - UW Pune Location
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Job Description
Operations Specialist Business Services Group JobDescription
Primary Location: Hybrid Open to most locations in Continental US
Position Overview:
The candidate will be responsible for ensuring that policytransactions are rated booked invoiced and issued accurately while meetingcorporate service standards. These transactions may include quotes newbusiness renewals endorsements and cancellations.
What you will do:
Policy Transactions: Ensure all policytransactions including quotes new business renewals endorsements andcancellations are processed accurately and in line with corporate servicestandards. Transactions should be rated booked invoiced and issuedefficiently.
Line of Business (LOB) Knowledge: Demonstraterequired knowledge across multiple Lines of Business (LOBs) including PackageProperty Workers Compensation (WC) Auto General Liability (GL) and Excess.A proficiency rate of 80 across six lines of business is expected though itis not necessary to have expertise in all six.
Transaction Screening: Screen transactions todetermine proper processing. Refer transactions to underwriters for approvalwhen necessary and process transactions directly within delegated authoritylimits.
Quality Verification: Assist in verifying allpolicy transactions ensuring adherence to processes procedures and qualitystandards.
Data Reporting: Report policy data tothirdparty agencies including ePlace Registration in a timely and accuratemanner.
Communication: Collaborate with the Accountingand Audit departments to resolve any policyrelated questions or issuesefficiently.
Document Management: Manage documents in anelectronic imaging system by printing pagemarking and labelling incompliance with corporate protocols.
Must have Skills:
Rating Efficiency: The candidate mustdemonstrate rating efficiency across multiple LOBs (Property Auto WC GLPackage and Straight Excess) with an expected proficiency in at least 80 ofthese LOBs.
Expertise in Rating and Quoting: The idealcandidate should possess strong expertise in rating quoting and makingpremium adjustments.
Experience with Large Accounts: Experience inmanaging large accounts with high premiums typically within the range of $15kor higher is required. This experience should encompass both admitted andnonadmitted business.
Knowledge of Industry Tools and Bureaus: A solidunderstanding of rating bureaus including ISO DMV WCIRB and others isessential.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
