Trainer - FACTS - NBS
Trainer - FACTS - NBS
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$ 48000 - 50000
1 Vacancy
Job Description
Nelnet Business Services (NBS) a division of Nelnet Inc. provides payment technology education services and learning management solutions to education and faithbased organizations serving more than 1300 higher education institutions 11500 K12 schools 3500 churches and millions of individual students families and supporters across the globe. Our culture of service enables us to form longlasting and trusted partnerships while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company the perks at NBS go beyond our benefits package. Youre part of a community invested in you as an individual and united by our mission to create opportunities for people where they live learn and work.
The FACTS Trainer plays a vital role in developing and delivering highquality training programs that enhance the skills and knowledge of our associates. Their primary focus is to create an engaging learning environment that fosters professional growth and ensures staff are wellequipped to meet the demands of their roles. This role involves designing developing and maintaining curricula for current and future products and platforms. The trainer demonstrates expertise across all stages of the training process from needs assessment and content creation to delivery and evaluation. Responsibilities include identifying training needs developing relevant content facilitating effective sessions and measuring training success to ensure it meets desired outcomes. Additionally the Trainer collaborates closely with department stakeholders to align training initiatives with organizational OKRs ensuring a strategic and impactful learning experience.Lincoln Nebraska and surrounding area candidates: This position offers a hybrid work option. Nelnet values flexibility and understands the importance of worklife integration. Our hybrid work environment allows associates to work remotely for part of the week while also fostering collaboration and team connection through inoffice presence three days per week.
Please note that we are unable to provide visa sponsorship for this position. To be considered candidates must already be authorized to work in the United States without the need for current or future sponsorship.
JOB RESPONSIBILITIES:
Design and develop comprehensive training programs tailored to specific organizational needs.
Collaborate with Operations stakeholders to identify training needs and create targeted solutions.
Create training resources utilizing various methods (e.g. instructorled training skills mastery etc).
Evaluate and assess the effectiveness of training programs and make necessary adjustments.
Enhance associate learning and retention to improve job skills.
Maintain accurate records of training attendance progress and outcomes.
Work collaboratively with multiple departments to create and publish internal and external training resources.
Provide individual oneonone training to enhance product knowledge and/or soft skills.
Measure effectiveness by designing and applying assessment metrics to analyze and report training outcomes.
Become wellversed in multiple FACTS Products to provide crosstraining and stay current with best practices.
Collaborate with other internal training staff to offer assistance share knowledge and create and maintain training references.
Stay updated with emerging training styles and communication channels integrating innovative methodologies and media (i.e. latest trends instructional design elearning and simulations) to enhance learning experiences and outcomes.
Establish training expectations and manage any challenges that arise during sessions engaging leadership as needed.
Manage and plan logistics for training locations training helpers equipment etc.
Collaborate with the Product Team on issue resolution and learning new products and compliance standards.
EDUCATION:
Bachelors Degree or combination of Associates Degree plus relevant experience preferred.
EXPERIENCE:
Minimum 2 years of related experience (training or other professional teaching experience strongly preferred.
Instructional design experience preferred.
Prior experience in documentation and curriculum development preferred.
COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:
Demonstrated professionalism respect cooperation and initiative providing credibility and enhancing Trainings reputation.
Excellent oral written and presentation skills.
Knowledge of instructional design theory and learning principles.
Familiarity with traditional and modern training methods tools and techniques.
Robust time and project management skills to effectively prioritize tasks and meet deadlines while managing multiple training initiatives.
Confidential and accountable with strong ethics and integrity.
Solid sense of selfmotivation taking the initiative remaining punctual and working independently to meet goals and drive results.
Ability to create positive learning experiences for new and existing associates.
Ability to foster an environment of psychological safety by encouraging open communication supporting diverse perspectives and ensuring team members feel comfortable sharing ideas.
Strong critical thinking skills with the ability to analyze complex situations identify key issues and develop effective solutions.
Proficient in a variety of essential software tools including MS Office database software Learning Management Systems (LMS) and more.
Salary range for this role is $48000$50000 annually depending on experience.
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Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performancebased incentive pay short and longterm disability and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting ator.
Nelnet is a Drug Free and Tobacco Free Workplace.
Employment Type
Full-Time
