Atlassian Systems Administrator
Atlassian Systems Administrator
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Job Description
Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO UN EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services specialised aerospace and defence sales delivery and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATOs member countries and its partners. The agency was established in 2012 and is headquartered in Brussels Belgium.
The NCIA provides a wide range of services including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATOs communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATOs military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATOs mission to detect deny and defeat threats to its communication networks.
- Information Management: The NCIA manages NATOs information technology infrastructure including its databases applications and servers.
Overall the NCIA plays a critical role in ensuring the security and effectiveness of NATOs communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATOs principal C3 capability deliverer and CIS service provider. It provides maintains and defends the NATO enterprisewide information technology infrastructure to enable Allies to consult together under Article IV and when required stand together in the face of attack under Article V.
To provide these critical services in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performanceengaged workforce. The NCI Agency workforce strategically consists of three major categorises: NATO International Civilians (NIC)s Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role Duties and Responsibilities
- Deploy install and configure Atlassian JIRA Confluence and Bitbucket according to best practices and following NATO security policy and directives.
- Implement necessary plugins addons and integrations to enhance functionality and meet business requirements.
- Perform routine system administration tasks including user management access control and permissions configuration using NCSC processes and NCSC IT Service Management Tool.
- Raise track and implement the change requests when a new version of the product is released.
- Interface with Atlassian support portal for entering tracking and bug reports and feature requests.
- Monitor system performance troubleshoot issues and optimize configurations to ensure reliability and efficiency.
- With the assistance of the backup team conduct regular backups and implement disaster recovery procedures to safeguard critical data.
- Implement security measures and protocols to protect sensitive data and ensure compliance with NATO security policy and directives.
- Stay updated with security patches upgrades and vulnerabilities and apply necessary updates promptly.
- Provide technical support and troubleshooting assistance to users resolving issues promptly to minimize disruptions.
- Develop and maintain documentation and resources to educate users on best practices tips and tricks for utilizing Atlassian tools effectively. Performs other duties as may be required.
- Collaborate with other teams and stakeholders to integrate Atlassian tools with existing systems and workflows.
- Customize workflows forms and dashboards to align with specific project requirements and team preferences.
- Stay informed about the latest features updates and trends in Atlassian products and related technologies.
- Evaluate and recommend new tools plugins or configurations to enhance productivity collaboration and innovation within the organization.
- Performs any other duties if requested.
Essential Skills and Experience
- Proven experience as a System Administrator
- Good knowledge of Atlassian JIRA and/or Confluence as an administrator (not as a user).
- Strong understanding of networking security principles and best practices.
- Proficiency in scripting languages (e.g. Bash Python) for automation and customization tasks.
- Strong problemsolving skills and the ability to work independently as well as part of a team.
- Good communication skills with the ability to convey technical information clearly and concisely.
- Experience in interfacing with IT Service Management.
Desirable Skills and Experience
- Indepth knowledge of JIRA Confluence and Bitbucket administration including installation configuration and maintenance.
Education
- A university degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 2 years of specific experience. Exceptionally the lack of a university degree may be compensated by the demonstration of a candidates particular abilities or experience that is/are of interest to NCI Agency; that is at least 8 years extensive and progressive expertise in the duties related to the function of the post.
Working Location
- Mons Belgium
Working Policy
- OnSite
Travel
- Some travel to other NATO sites may be required
Security Clearance
- Valid National or NATO Secret personal security clearance
We never know what new opportunities might be just over the horizon. If this opportunity isnt for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.
Required Experience:
Unclear Seniority
Employment Type
Full Time
