Associate Director of International Studies Abroad
Associate Director of International Studies Abroad
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$ 6447 - 6792
1 Vacancy
Job Description
Position Title & Department:
5208
The University of San Diegos International Center serves as a gateway to all internationallyrelated activities both on and offcampus. The Center is comprised of two main offices: The Office of International Students and Scholars and the Office of International Studies Abroad. Each office works collaboratively across campus to provide support for study abroad programs as well as provide oversight for the immigration and documentation process for international students and scholars.
The University of San Diego an engaged and contemporary Catholic institution was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972 USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth goodness and beauty. Inspired by this centuries old tradition of Catholic higher education the University welcomes people of all faith traditions and any or no religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanitys urgent challenges.
Detailed Description:
The Associate Director in the Office of International Studies Abroad will help to design and manage the international enrichment activities for undergraduate and graduate students across the university and work with the various stakeholders across campus to design and implement international experiences for all students. Additionally the Associate Director will serve as a 24/7 emergency contact along with the Director when students and faculty are abroad. Their responsibilities will include but are not limited to being versed in the local knowledge required to maintain programs within the Office of International Studies Abroad the management of international facultyled study abroad programs international consulting projects and international research activities.
Duties and Responsibilities:
Oversight of daytoday office operations related to international programming:
- Assist Director in attaining goals and objectives related but not limited to:
- Hire and retain a professional efficient and productive office team
- Continuous program assessment and discuss findings regarding program quality control issues and student/faculty feedback
- Assess policies and procedures for accuracy and recommend updates
- Liaise with faculty teaching in facultyled programs and train faculty on health and safety protocols
- Oversee wellness review process in collaboration with USD Wellness Services
- Provide leadership for the Office of International Studies Abroad in the absence of the Director of International Studies Abroad
- Serve as liaison to graduate international programs across campus and collaborate across units to ensure continuity of service and streamlined processes
- Collaborate with faculty across campus regarding international research activities
- Ensure new policies and procedures as recommended by Associate Provost/Director are in place and operational
- Oversee online resources:
- Maintenance of the International Studies website
- Maintenance and development of Via TRM
- Problem solve for faculty Department Chairs affiliated administration and all students with regard to the Offices of Student Financial Services Financial Aid Housing Registrar and Procurement
- Attend to and find solutions for student and parental concerns/complaints
- Advise new faculty teaching abroad and provide foundational information and advice for successful program development
- Monitor facultyled budgets in excess of one million dollars and stay apprised of program inclusions
- In conjunction with faculty stakeholders make contacts with international alumni potential academic speakers and academic partners to design programs that are enriching and have the appropriate international learnings for graduate students while studying abroad
- Review complicated or questionable student applications
- Make decisions on student eligibility to participate in USD programs abroad
- Meet with appropriate directors professors and administrators with regard to student eligibility and recommend further review if necessary.
Manager Oversight Serve as direct supervisor to all International Studies Abroad Managers 5 total):
- Collaborate with the Director to hire mentor supervise and evaluate Study Abroad Managers (exempt administrators).
- Regularly meet with the managers and develop protocols with the Senior Manager to assure that everyone maintains consistent practices and procedures in all activities related but not limited to:
- Application materials requirements & processing
- Program marketing & promotion
- Information relayed to students & faculty
- Course transfer evaluation process
- Orientation and predeparture for students and faculty
- Transcript processing
- Keep the managers informed of policy changes/updates Stay informed of pertinent discussions with faculty and other campus constituencies.
General Program Oversight Facilitate and oversee management of all study abroad programs related to undergraduate and graduate students:
- Program oversight and management include:
- Programs in over 80 cities (semester and shortterm) in over 35 countries
- Student participants exceeding 1500 annually
- Faculty members averaging about 90 annually
- Maintain contact with faculty in each facultyled program to create sound programs abroad
- Monitor program enrollments
- Oversee predeparture preparation of students and faculty
- Oversee the promotion of facultyled programs including but not limited to monthly informational meetings creation and publication of literature maintenance of the study abroad website
- Provide 24hour crisis management support for faculty and students while they are abroad
- In conjunction with the faculty member evaluate each facultyled program upon return and maintain current records
- Work with the Counseling Office on issues of mental health with Public Safety on issues of emergency communication and with Risk Management and General Counsel on issues of liability
- Continually receive updated program information oversees the maintenance of accurate information in the office and make decisions regarding the effects changes may/may not have on USD
- Act as liaison between USD and affiliates
- Maintain contact with affiliated program administration and onsite directors to stay abreast of student issues of those currently abroad
- Troubleshoot for affiliates professors students and office protocol
- Oversee the application and course approval process for the individual programs
- Serve as the point of contact for affiliated programs; represent affiliates on campus
- Welcome visitors from affiliated programs and meet with representatives when on campus
- Verifies affiliate compliance with USD policy
Additional Responsibilities Additional responsibilities include but are not limited to:
- Represent the International Center and the as an active member of various committees and groups (on campus and offcampus)
- Serves as an active member of the International Education Week Planning Committee the USD Study Abroad Committee NAFSA Forum on Education Abroad and any related subcommittees
- Collaborate with offices across campus on various issues related to study abroad to include:
- Student Affairs
- Academic Affairs
- Business and Administration
- Mission and Ministry
- University Relations
- Wellness
Special Conditions of Employment:
Background check: Successful completion of a preemployment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
Minimum Qualifications:
- Bachelors degree required.
- Minimum of three years relevant experience required.
- Must have personal study research or work abroad experience.
- Second language proficiency highly recommended.
Preferred Qualifications:
- Masters degree (either in progress or completed) preferred.
Performance Expectations Knowledge Skills andAbilities:
- Human relations and interpersonal communications
- Exercising selfinitiative and creativity
- Be able to function with the highest degree of autonomy
- Time management and organization of multitasking work requirements
- Ability to use mature judgment and patience in dealing with student/parent/faculty/constituent issues
- Ability to form productive working relationships with faculty staff administration students and the offcampus community
- Being comfortable working with others from different cultures and countries
- Reporting to multiple persons
- Working with diverse personalities
- Familiar and comfortable in working with students
- Being flexible and versatile in coping with evolving global and local situations
- Being able to handle the stress of lastminute deadlines and changes
- Ability to assume responsibility and effectively resolve problems by exercising independent judgment
- Project or event management
- Interacting with professionals in the business/offcampus community
$6447 $6792 per month; Excellent Benefits
The University of San Diego offers a very competitive benefits package including; medical dental vision a retirement contribution given to you by the University and access to oncampus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.USD: Human Resources: Benefits
The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience education and other factors including departmental budget.
Resume and Cover Letter Required
Click the Apply Now button to complete our online application. In addition please upload a cover letter and resume to your application profile for the hiring managers review. If you have any questions or difficulties please contact the Employment Services Team at
Hours: 37.5 hours per week
Closing date: April 17 2025
Note: External job postings will be up for at least three days. After that time applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is a smoking and tobaccofree campus. For more information visit www.sandiego/smokefree.
Required Experience:
Director
Employment Type
Full-Time
