Executive Host Asian Marketing
Executive Host Asian Marketing
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
It is the primary responsibility of the Executive Host to assist in maintaining the propertys casino customer base while expediting processes to ensure excellent customer service. The Executive Host will use appropriate judgment to execute casino customer requests. All duties are to be performed following company marketing policies practices and procedures.
Position: FullTime
Language: Effectively communicate in Vietnamese
Location: Gold Strike Casino Tunica MS
Responsibilities
PRINCIPALDUTIESAND RESPONSIBILITIES:
- Evaluatecustomerscasinoactivitytoprovidecorrespondingincentivesandmayhave theauthorizationtoapprove aminimum number of comps and allowances (i.e. room food beverage event tickets promo chips free play airfare or discounts).
- Assistinmaintaininganddeveloping thepropertyscustomerbasethroughmeetingandinteractingwithcustomers.
- Ensurecustomersfromassignedregionsaregreeteduponcheckin&checkoutandprovidepersonalizedservice throughout their stay to the satisfaction of the customer.
- ProcesscustomersreservationsbyusingVIPR/AUTOCABOPERA&PATRONmanagementsystems.
- Ifauthorizedgrantmarkerauthorizationlimitstoqualifyingcustomers.
- Attendspecialeventfunctionswhenappropriatetopromotemarketingeffortsandgreetcustomers.
- Maintainhighlyconfidentialcustomerinformationbyenforcingtheprivacyofallguestsandlimitingrequestsforinformation about such guests in accordance with company policies.
- Resolvecustomerdisputesandcomplaintstothesatisfactionofthecustomerandthecompany.
- ComplywithalllocallawsTitle31andattendsallthemandatorycomplianceandtrainingsessions.
- Performotherjobrelateddutiesasassigned.
Qualifications
MINIMUMREQUIREMENTS:
- Bachelorsdegreeorequivalentexperience.
- One(1)yearofpriorrelevantexperience.
- Ability to effectively communicate in Vietnamese.
PREFERRED:
- Two(2)years ofcasinomarketingVIPservices.
- Previousexperienceworkinginasimilarresortsetting.
CERTIFICATIONSLICENSES ANDREGISTRATIONS:
Gaminglicense/registrationasrequiredbyjurisdiction(s)
KNOWLEDGESKILLSANDABILITIES:
- Abletoworkinafastpaced environment.
- Abletoworkasateamwith coworkers.
- Demonstratesexcellentcustomerserviceskills.
- Demonstratessavvyinterpersonalskillstoeffectivelycommunicatewithallbusinesscontacts.
- Showsflexibilityinworkingavarietyofshifts.
- Demonstratesandmaintainsaprofessionalneatandwellgroomedappearanceadhering toMarketing standards.
- Abletotraveldomesticallyorinternationallyifnecessarytomeetexistingcustomerbase.
- MustbeabletocommunicateeffectivelyinEnglishinbothwrittenandoralforms.
Employment Type
Full-Time
