Restaurant Outlets Manager
Restaurant Outlets Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Omni Amelia Island Resort & Spa
At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations worldclass resort pools championship golf fullservice spa endless dining options and familyfriendly activities.
Omni Amelia Island Resort and Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Amelia Island Resort & Spa may be your perfect match.
Job Description
This position will be the rotating manager position assisting with leadership coverage in 12 dining outlets
Will deliver prompt courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Must have previous leadership experience in similar environment.
Responsibilities
- To consistently insure the maximum guest satisfaction while dining in the restaurant.
- Premeal meeting conducted with service staff on a daily basis.
- Supervision of floor during operation.
- Insure that service personnel follow service protocol including steps of service.
- Monitor timing of guest experience.
- Handle all complaints to the guests satisfaction.
- Maintain a consistently smooth running operation.
- Make the Front of the House staff weekly schedule.
- Ensure Kitchen stewarding and cashier staff are on duty as scheduled.
- Ensure the sidestations are fully stocked with equipment.
- All sidework complete and checked out by the manager.
- Making sure the beverage machines are functioning properly.
- Ensure station rotation in seating.
- Assist in seating or service of guests as necessary.
- Coordinate all functions in dining room during service.
- Monitor productivity of service staff.
- Monitor and critique the quality and consistency of the food product.
- Making sure special boards and/or descriptions posted accurately.
- Continuously check food quality and presentation coming from kitchen.
- Maintain food displays during service.
- Monitor guest satisfaction and comments regarding food and service.
- To be familiar with clients so that there is constant recognition of all repeat guests.
- Review reservations on a daily basis and check against the VIP list from the front desk.
- All special attention details handled properly.
- Maintain the physical atmosphere and cleanliness of the restaurant.
- Ensure the staffs uniforms and appearances meet specifications.
- Make sure tabletops are set to specifications and during service constantly inspect tabletops sidestations and tray stands.
- All menus inspected daily by hostess.
- Make sure all equipment in good condition and clean.
- Make sure work areas are being maintained neat orderly and clean.
- All lights and music adjusted appropriately for each meal period.
- To contribute to the profitability of the restaurant through cost control effectiveness.
- Constantly perform positive upselling techniques with service staff.
- Expedite table turnover and table resetting.Implement sales promotions and merchandising programs.
- Be familiar with all beveragerelated procedures and equipment and assist the cashier when needed.
- Know and adhere to all company policies and procedures.
- Know emergency procedures (including CPR) and work to prevent accidents.
- Be familiar with and enforce all policies related to liquor liability laws.
- Perform any and all other duties assigned and/or required by management.
Qualifications
- Bachelors Degree preferred
- Previous Restaurant General Manager Experience required
- Previous experience managing multiple outlets preferred
- Previous resort experience preferred
- Flexible schedule including evenings weekends and holidays
- Understanding of financial statements and labor productivity
- Position requires use of company vehicle at times. Must be able to pass drug screen and obtain Florida or Georgia license once position is accepted. License must be in good standing.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Required Experience:
Manager
Employment Type
Unclear
