Director Human Resources Business Partner
Director Human Resources Business Partner
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$ 180000 - 195000
1 Vacancy
Job Description
Why Charlie Health
We are currently facing a nationwide mental health epidemic marked by rising rates of depression anxiety trauma substance use disorders and suicide. At the same time those seeking help often encounter barrierswhether geographic financial or systemicthat prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.
At Charlie Health our mission is to connect the world to lifesaving mental health treatment. Our innovative virtual programs combine curated group sessions individual therapy and family therapy delivered through personalized evidencebased treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities Charlie Health provides a pathway to longterm recovery with over 90 of our clients seeing improvement in their most challenging mental health symptoms.
Every member of our team shares a deep commitment to this mission. If youre driven to make a meaningful impact we invite you to join us in reshaping the future of mental healthcare.
About the Role
The Director HR Business Partner will play a pivotal role in shaping Charlie Healths success. This position requires a resultsoriented and datadriven leader with exceptional communication skills. The ideal candidate will possess a strong background in HR management with expertise in compensation compliance employee relations and people analytics. They will be responsible for designing and implementing People strategies that align with our companys mission values and longterm objectives for our gotomarket function.
The Director HR Business Partner will report to and partner closely with the Sr. Director of People to develop a comprehensive People strategy.
Our team is comprised of passionate forwardthinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing lifesaving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.
Duties & Essential Job Functions:
- Staff development and coaching
- Partner with executive and regional leaders to develop performance review frameworks career development pathways and standardized protocols for managing team member performance
- Provide daytoday performance management guidance to frontline management (e.g. coaching counseling career development disciplinary actions)
- Lead communication and training for organizationwide performance initiatives (e.g. biannual review cycle); ensure effectiveness of initiatives and foster engagement from leaders and managers
- Leverage employee survey data to generate actionable insights and improve employee job satisfaction
- Analyze trends and metrics in People data in partnership with the HR group to develop solutions programs and policies that improve employee performance
- Employee relations
- Advise leaders on employee relations matters including consideration of relevant employment laws; conduct effective thorough and objective investigations
- Maintain indepth knowledge of legal requirements related to daytoday management of employees reducing legal risks and ensuring regulatory compliance
- Organizational Development
- Partner with leaders to assist with the development of org. structures career paths competency matrices and job scope requirements
- Identify recommend and implement programs aimed at increasing leadership and organizational effectiveness and retaining hipo / hiper employees
- Identify training needs for business units and individual executive coaching needs
- Collaborate with the sales enablement teams to implement sales training programs and foster engagement and job satisfaction
Qualifications:
- Minimum of 8 years of experience resolving complex employee relations issues and at least 3 years supporting sales customer success or other KPI driven gotomarket groups
- Proven track record of successfully managing complex HR projects and initiatives in a rapidly scaling and preferably remotefirst multistate environment
- Experience leveraging data to drive performance management and people strategy
- Ability to comprehend interpret and apply the appropriate sections of applicable laws guidelines regulations ordinances and policies
- Ability to acquire a thorough understanding of the organizations hierarchy jobs qualifications compensation practices and the administrative practices related to those factors
- Willing to travel up to 25
- Please note that this position is located in New York NY and is expected to adhere to a 4day inoffice hybrid work schedule. Candidates must be located within 75 minutes commuting distance of the NYC office
Benefits
Charlie Health is pleased to offer comprehensive benefits to all fulltime exempt employees. Read more about our benefits here.
Additional Information
The expected base pay for this role will be between $180000 and $195000 per year at the commencement of employment. However base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further base pay is only part of the total compensation package which depending on the position may also include incentive compensation discretionary bonuses other short and longterm incentive packages and other Charlie Healthsponsored benefits. #LIHYBRID
Our Values
- Connection: Care deeply & inspire hope.
- We care personally about every single person in the Charlie Health ecosystem: our clients providers and team members alike.
- We inspire hope with every interaction reminding our clients that we truly and unconditionally believe in them.
- Congruence: Stay curious & heed the evidence.
- We ask why five times before were satisfied with the answer. We dont stick to the status quo; we challenge our assumptions and remain humble.
- Above all were resultsoriented. When we find data that calls our original plan into question we modify or pivot.
- Commitment: Act with urgency & dont give up.
- We work as swiftly as possible. The mental health crisis is relentless and so are we.
- Our clients dont give up and neither do we. Persistence is our superpower.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth email addresses. Legitimate emails will never originate from gmail yahoo or other commercial email services.
Recruiting agencies please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner and we will not pay any fee associated with unsolicited referrals.
At Charlie Health we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role without regard to disability or need for accommodation.
Required Experience:
Director
Employment Type
Full-Time
