ServiceNow Technical Product Owner-IT Asset Management ITAM Automations and App Engine

Worley is a global professional services company of energy chemicals and resources experts headquartered in Australia.

Right now were bridging two worlds as we accelerate to more sustainable energy sources while helping our customers provide the energy chemicals and resources that society needs now.

We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated datacentric solutions from the first stages of consulting and engineering to installation and commissioning to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.

Summary:

We are seeking a ServiceNow Technical Product Owner for IT Asset Management (ITAM) Automations and App Engine. The ideal candidate will drive the strategic direction design and development of ServiceNow solutions ensuring alignment with business needs and technological advancements.

Purpose:

The Technical Product Owner will be responsible for the successful implementation and ongoing management of ITAM automation workflows and custom applications within the ServiceNow platform. This role ensures seamless integration of these solutions with existing enterprise systems and delivers value to the organization.

Responsibilities:

• Define the product vision and roadmap for ServiceNow ITAM (HAM & SAM) Automations and App Engine.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Lead the design and implementation of solutions across ITAM and automation workflows.
• Collaborate with key stakeholders for process definitions reengineering improvement and gap analysis of current/futurestate.
• Work closely with functional owners to get the demand and deliver in an agreed timeline.
• Develop scoped applications on App Engine based on business requirements.
• Provide automation solutions on ServiceNow platform for various business needs.
• Drive process improvements through automation and workflow optimization.
• Work closely with developers architects and business analysts to ensure highquality solution delivery.
• Manage backlog prioritization and sprint planning within an Agile framework.
• Ensure compliance with IT governance and security policies.
• Provide technical leadership and mentorship to team members.
• Monitor performance and drive continuous improvements in ServiceNow implementations.

Technical/Industry Experience:

• Proven experience as a ServiceNow Technical Product Owner or similar role.
• Strong knowledge of ServiceNow ITAM Automations and App Engine.
• Handson experience in configuring and customizing ServiceNow applications.
• Expertise in scripting integrations and ServiceNow best practices.
• Familiarity with Agile methodologies backlog management and stakeholder engagement.
• Hands on experience on App Engine Integration Hub HAM & SAM modules on SN platform.
• Experience in automating workflows and improving IT service management processes.
• Strong analytical and problemsolving skills with a datadriven mindset.
• Ability to manage multiple projects and priorities in a fastpaced environment.
• Experience with cloud platforms and enterprise IT architectures is a plus.
• Understanding of ITIL processes and IT service management frameworks.
• Knowledge of licensing models and software asset management best practices.

Education Qualifications Accreditation Training:

Required:

• Bachelors degree in Computer Science Information Technology or a related field.

Preferred:

• ServiceNow certifications (CSA HAM SAM Certified Application Developer or similar).
• ITIL certification is a plus.
  

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So our focus is on a valuesinspired culture that unlocks brilliance through belonging connection and innovation.

Were building a diverse inclusive and respectful workplace. Creating a space where everyone feels they belong can be themselves and are heard.

And were not just talking about it; were doing it. Were reskilling our people leveraging transferable skills and supporting the transition of our workforce to become experts in todays lowcarbon energy infrastructure and technology.

Whatever your ambition theres a path for you here. And theres no barrier to your potential career success. Join us to broaden your horizons explore diverse opportunities and be part of delivering sustainable change.

Were committed to building a diverse inclusive and respectful workplace where everyone feels they belong can bring themselves and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law.

Our policy is to conduct background checks for all candidates who accept an offer of employment with us.

Please note: No agency representation or submissions will be recognized for this vacancy.