Manager Site Reliability Engineering
Manager Site Reliability Engineering
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Job Description
About Kinaxis
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech but its really our people who give us passion to always seek ways to do things better. As such were serious about your career growth and professional development because People matter at Kinaxis.
In 1984 we started out as a team of three engineers based in Ottawa Canada. Today we have grown to become a global organization with over 2000 employees around the world and support 40000 users in over 100 countries. As a global leader in endtoend supply chain management we enable supply chain excellence for all industries. We are expanding our team in Chennai and around the world as we continue to innovate and revolutionize how we support our customers.
Our journey in India began in 2020 and we have been growing steadily since then! Building a hightrust and highperformance culture is important to us and we are proud to be Great Place to Work stateoftheart office located in the World Trade Centre in Chennai offers our growing team space for expansion and collaboration.
Location
Chennai India
About the team
The Site Reliability Engineering team is responsible for the delivery management and monitoring of Kinaxis products and cloud infrastructure in our production offerings. We are responsible for ensuring service availability and performance to our customers globally 7x24x365.
What you will do
- Provide leadership coaching guidance and development to the team of reliability engineers with diverse skill sets and roles
- Engage influence and evangelize SRE best practices with development operations and product groups to align technology with service/solution delivery.
- Drive quality accountability within the organization with welldefined processes metrics and goals for process quality. This includes leading effective postmortems and ensuring actions are followedup.
- Drive capacity planning performance analysis instrumentation and other nonfunctional systems requirements.
- Must be able to define and report progress on strategic initiatives and project level tasks to all stakeholders including senior executives clients and use effective communication approaches with each constituency.
- Implement metrics driven processes to ensure service quality targets are met.
- Collect business security requirements and centrally coordinate the development of new or enhanced cloud capabilities based on customer need firm standards and compliance requirements.
- Propose improvements to the enterprise cloud management platforms hub and spoke architecture strategic approaches and related security governance based on continual review and evaluation of enterprise cloud consumption trends across internal and external business lines.
- Provide guidance during the development of reference architecture that supports the refactoring of legacy on premises applications to use modern design patterns such as microservices containers and serverless.
- Work with peers to automate and build tailored solutions with repeatable patterns that can be leveraged across business and IT solutions.
- Ensure that cloud solutions follow established security and compliance controls.
- Be a thought leader by staying abreast of current and emerging cloud technologies and industry trends.
Technologies we use
- Experience designing and building multitenant IaaS and PaaS cloud solutions on either Amazon AWS Microsoft Azure or Google Cloud platforms.
- Experience with cloudnative solution design patterns (microservices messaging distributed caching containers etc.
- Proven project management experience setting project vision/scope and overseeing delivery
- Proven track record of successfully adopting new technologies at an enterprisewide level.
- Experience leading delivery of managed SaaS services to enterprise customers
- Extensive understanding of Agile/SCRUM methodologies.
- Experience with infrastructure as code development along with configuration management and orchestration tools such as Ansible Chef or Puppet.
- Brings a passion for all things security and reliability
- Dedicated to building strong feedback loops into product and engineering organizations
- Brings a belief that production excellence is a shared responsibility
What we are looking for
- Bachelors degree in computer science Management of Information Systems Software Engineering Security or equivalent professional experience
- 5 years of experience building resilient highly available and scalable cloud native platforms and solutions in a hightech global organization
- 3 years of experience leading teams with an operational oncall support rotation
- Experience with cloud infrastructure data and application services.
- Experience leading technical project teams providing direction and setting and reporting on clear objectives
- Extensive understanding of Agile/SCRUM methodologies
- Highly adaptable and able to pivot based on prioritization and needs of the business; proactively solicits and delivers feedback to ensure alignment.
- Agile and resilient in managing multiple leads and team members under tight timelines.
- An articulate and professionally communicator with the ability to provide clear concise messaging (verbal and written) to multiple audiences and platforms and present information in a way that engages audiences of all levels
#Senior #LIRJ1 #Onsite #Fulltime #Fulltime
Work With Impact:Our platform directly helps companies power the worlds supply chains. We see the results of what we do out in the world every daywhen we see store shelves stocked when medications are available for our loved ones and so much more.
Work with Fortune 500 Brands:Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford Unilever Yamaha P&G LockheedMartin and more.
Social Responsibility at Kinaxis:Our Diversity Equity and Inclusion Committee weighs in on hiring practices talent assessment training materials and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and were committed to netzero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
People matterat Kinaxis and these are some of the perks and benefits we created for our team:
- Flexible vacation and Kinaxis Days (companywide day off on the last Friday of every month)
- Flexible work options
- Physical and mental wellbeing programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and career development
- Recognition programs and referral rewards
- Hackathons
For more information visit the Kinaxis web site at the companys blog at.
Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates including those with specific needs or disabilities. If you require an accommodation please reach out to us at Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.
Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education experience and skills most closely match the requirements of the role. After the initial screening all subsequent decisions regarding your application including final selection are made by our human recruitment team. AI does not make any final hiring decisions.
Required Experience:
Manager
Employment Type
Full-Time
