Senior Technical Solutions Engineer Apache Spark
Senior Technical Solutions Engineer Apache Spark
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Job Description
P1377
Databricks helps data teams solve the worlds toughest problems. As the leader in Unified Data Analytics Databricks helps organizations make all their data ready for analytics empower datadriven decisions across the organization and rapidly adopt machine learning to outpace the competition Databricks is venturebacked and founded by the original creators of popular open source projects: Apache Spark Delta Lake and MLflow.
As a Senior Technical Solutions Engineer you will provide a deep dive technical and consulting related solutions for the challenging Apache Spark/ML/AI/Delta/Streaming/Lakehouse reported issues by our customers and resolve any challenges involving the Databricks unified analytics platform with your highly comprehensive technical and customer communication skills. You will assist our customers in their Databricks journey and provide them with the guidance knowledge and expertise that they need to realize value and achieve their strategic objectives using our products.
Outcomes
- Performing initial level analysis and troubleshooting issues in Spark using Spark UI metrics DAG Event Logs for various customer reported job slowness issues.
- Troubleshoot resolve and suggest deep codelevel analysis of Spark to address customer issues related to Spark core internals Spark SQL Structured Streaming Delta Lakehouse and other databricks runtime features.
- Assist the customers in setting up reproducible spark problems with solutions in the areas of Spark SQL Delta Memory Management Performance tuning Streaming Data Science Data Integration areas in Spark.
- Contribute in the development of tools/automation initiatives.
- Participate in the Designated Solutions Engineer program and drive one or two of strategic customers day to day Spark and Cloud issues.
- Provide best practices guidance around Spark runtime performance and usage of Spark core libraries and APIs for custombuilt solutions developed by Databricks customers.
- Provide front line support on the third party integrations with Databricks environment.
- Plan and coordinate with Account Executives Customer Success Engineers and Resident Solution Architects for coordinating the customer issues and best practices guidelines.
- Participate in screen sharing meetings answering slack channel conversations with our internal stakeholders and customers helping in driving the major spark issues at an individual contributor level.
- Review the Engineering JIRA tickets and proactively intimate the support leadership team for following up on the action items.
- Manage the assigned spark cases on a daily basis and adhere to committed SLAs.
- Build an internal wiki knowledge base with technical documentation manuals for the support team and for the customers. Participate in the creation and maintenance of company documentation and knowledge base articles.
- Achieving above and beyond expectations of the support organization KPIs.
- Coordinate with Engineering and Backline Support teams to provide assistance in identifying reporting product defects.
- Be a true proponent of customer advocacy.
- Participate in weekend and weekday oncall rotation and run escalations during databricks runtime outages incident situations ability to multitask and plan day 2 day activities and provide escalated level of support for critical customer operational issues etc.
- Strengthen your AWS/Azure and Databricks platform expertise through continuous learning and internal training programs.
Competencies
- 5 years of experience in designing building testing and maintaining Python/Java/Scala based applications in typical project delivery and consulting environments.
- 2 years of handson experience in developing any two or more of the Big Data Hadoop Apache Spark Machine Learning Artificial Intelligence Streaming Kafka Data Science ElasticSearch related industry use cases at the production scale. Spark experience is mandatory.
- Hands on experience in the performance tuning/troubleshooting of Hive and Spark based applications at production scale.
- Proven and real time experience in JVM and Memory Management techniques such as Garbage collections Heap/Thread Dump Analysis is preferred.
- Working knowledge in Data Lakes and preferably on the SCD types use cases at production scale.
- Working and handson experience with any SQLbased databases Data Warehousing/ETL technologies like Informatica DataStage Oracle Teradata SQL Server MySQL is preferred.
- Linux/Unix administration skills is a plus
- Handson experience with AWS or Azure or GCP is preferred
- Excellent written and oral communication skills
- Demonstrated analytical and problemsolving skills particularly those that apply to a Distributed Big Data Computing environment.
Required Experience:
Senior IC
Employment Type
Full Time
